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This month the number of Peacock TV customer service requests is much higher than usual.
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Peacock TV Collective Complaints

jane d Ecp
jane d Ecp
Los Angeles, California, United States
Collecting Signatures

PEACOCK ACCOUNT LINKING ISSUES

1 supporter

I contacted Peacock 3 times to try and get my apple tv account linked for the bundle I'm subbed to and NOBODY NOT A SINGLE ONE could help me. I contacted Apple and they told me I had to contact Peacock to resolve. Their phone number is also a joke. You have to leave a voicemail and pray someone gets back to you. They deserve to be hit with a class action lawsuit.

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Francico G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Anaheim, California

Charge me twice

Peacock TV - Charge me twice

I have to pending charge on my account they charge me twice pls call me back 657 440**** thanks for help me out

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VINCENT L Tiy
map-marker Little Rock, Arkansas

CAN'T UPDATE PAYMENT METHOD OR CHANGE PLAN KEEP GETTING A ERROR MESSAGE SAYING SOMETHING WENT WRONG

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PEACOCK IS A P O SBullshitBullshitBullshit U DON'T WANT ME TO CONTINUE 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User's recommendation: DON'T SUBSCRIBE

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Mirna V Cul

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palmdale, California

Bad service

Peacock TV - Bad service

Terrible service, they should've been prepared for the superbowl. Unable to watch the half time show.

Preferred solution: Price reduction

User's recommendation: Not worth paying

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Lena L Xiu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Laneykinglena@***.com

Peacock TV - Laneykinglena@***.com

peacocktv Sorry, we did not recognize either your username or passwordlaneykinglena@***.comIf your email is registered, you should get an email from us within 15 minutes

User's recommendation: My email, not what

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Margaret B Tbz
map-marker Lake Butler, Florida

Charges

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Peacock TV - Charges

I called about my upgrade and was told I'd be transferred to tech support, and then I see a $55 charge from AskTech. I did not okay that charge.

Loss:
$55
Pros:
  • Non so far
Cons:
  • Dishonest advertising and customer service

Preferred solution: Full refund

User's recommendation: Check your bank account.

View full review
Resolved
Albert G Ybx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I have been billed for 4 months if peacock after I discontinued it

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Updated by user Mar 04, 2026

Company fixed the issue and I have been provided with full refund. They finally got around to giving me 4 months of credit.

Original review Feb 25, 2026

I cannot get anyone to look into this issue. There is no customer service you can call, and the email responses are canned language.

User's recommendation: Do not ever subscribe to Peacock TV

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Yasper P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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Peacock TV - Refund

I need a refund for one subscription I purchased today for $7.99 because I repurchased another one that I needed to watch a particular show.

Loss:
$9

Preferred solution: Full refund

View full review
Kaivon Asn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gadsden, Alabama

Peacock TV - Review in Media category from Gadsden, Alabama

AI Highlights
  • - Peacock overcharged: $117 instead of $39.
  • - Refund promised but not received; charged from my bank.
  • - I have paperwork and can't reach anyone.
Peacock TV - Review in Media category  from Gadsden,  Alabama

My name is Marlene Cole. I'm calling about a subscription that I had for Peacock.

They overcharged me for a $39 subscription. They charged me a $117. Said my subs my refund was on its way to me. I never received it.

It was taken out of my bank account. I have the paperwork to prove that, but I can't get ahold of anybody about the issues I am having.

Okay. Thank you.

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Melody H Lan
map-marker Indianapolis, Indiana

My tv keeps asking me to update payment information. I do and still it won’t open on tv. HELP

Peacock TV - My tv keeps asking me to update payment information. I do and still it won’t...
Peacock TV - My tv keeps asking me to update payment information. I do and... - Image 2

I'm trying to correct my TV again. As in photos, you see it keeps saying upgrade to watch.

I have done this twice. No results. It goes to the other screen and just gives the two color dots, which do nothing. Can someone please help?

My email is mhoupt6@***.com. Cell #317-519-****.

I've gone over your app instructions and can't find what I am looking for. I'm missing the Olympics!

Preferred solution: Instructions

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thomas a Fcl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Quinlan, Texas

Stop sev

Peacock TV - Stop sev

stop service as soon as you can i thomas allman want too end stop my peacock app as soon as possible 01-27-2025 there is not no good thang there

Cons:
  • All most evey thing

Preferred solution: stop or end my peacock app

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Jaimee E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Episode with out English subtitles Cadillacs dynasty episode 47 not transcribed into English

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Peacock TV - Episode with out English subtitles Cadillacs dynasty episode 47 not...

Episode with out English subtitles Cadillacs dynasty episode 47 not transcribed into English. is now the second time there has been an episode not transcribed with English subtitle.

This also happened with episode 41 I believe there were no English subtitles. Please fix so I can watch and understand.

Preferred solution: Price reduction

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Resolved
Jamie W Ebj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Refund

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Updated by user Mar 01, 2026

Company fixed the issue and I have been provided with full refund. Just reported to my bank. It's been over a month and I still havent recieved my refund.

Updated by user Feb 15, 2026

Still waiting on refund of 181.89

Original review Feb 13, 2026

Was charged for year 181.89. Was to be refunded and I haven't received it yet. Would like to know the eta of my payment

Loss:
$181
Pros:
  • Olympics
Cons:
  • Charged for year and taking a long time getting refund back

Preferred solution: Full refund

View full review
1 comment
Guest

Have your charge card company dispute the charge and the card company will issue a credit.

Trina S Neq
map-marker Chattanooga, Tennessee

Payment

Peacock TV - Payment

I just got charged $55 $ instead of $5 I am really aggravated at this situation. Please put my money back immediately

Loss:
$50

Preferred solution: Full refund

View full review
David t Sfm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Knoxville, Tennessee

No customer support

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Peacock TV - No customer support
Peacock TV - No customer support - Image 2

Have live customer support over the phone and be willing to help the consumer fix the issues. Now im missing money and still no peacock.

It's funny they kept wanting a screenshot where my statement stated peacock. They new what was going on.

And then they just ended the chat in the middle of conversation. So sad.

Loss:
$12
Pros:
  • Great price for content
Cons:
  • No live customer support

Preferred solution: My subscription.

User's recommendation: I would not have subscribed.

View full review
Resolved
Ilka Izd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Refund request

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Updated by user Mar 07, 2026

Company fixed the issue and I have been provided with product replacement. Paid the month subscription.

Original review Feb 20, 2026

I was refunded the $7.99 for my first failed attempt. Thanks you.

I attempted a second failed attempt and was charged $10.99. Im requesting this charge also be refunded.

Chuck Mepyans

630-542-****

View full review