Adalaide Klg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Evanston, Illinois

It says I haven't paid but I paid on February 3rd

I lost my chat. I was asked if I was provided a code but I wasn't.

I can't sign in to my account using my email and password. I subscribed on February 3rd and can't access any of the programming.Please help.

View full review
La Quetta R

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't watch Peacock

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - I can't watch Peacock
Contains 1 confidential file for company representatives

Peacock should have a 24/7 customer service line! I haven't been able to watch my Peacock Premium since I paid for it on 12-31-2024!

I'm being ripped off.

I don't know why, but I paid for it through my Apple Pay for the subscription, and I used to pay through Amazon for a long time without any problems. However, I'm unable to watch it now.

View full review
Loss:
$15

Preferred solution: A free 6 month Subscription for Peacock Premium for the inconvenience.

Markos Oql

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Aliso Viejo, California

I subscribed but the app does not work keep saying pick a plan

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - I subscribed but the app does not work keep saying pick a plan
Peacock TV - I subscribed but the app does not work keep saying pick a plan - Image 2
Contains 1 confidential file for company representatives

the number keeps ringing busy its ***

and i will cancel my subscription

i paid for annual subscription

View full review
Angel W Kka

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I never got my refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - I never got my refund
Peacock TV - I never got my refund - Image 2
Peacock TV - I never got my refund - Image 3
Peacock TV - I never got my refund - Image 4
Peacock TV - I never got my refund - Image 5

I called yesterday, filled out a refund request form, I was told yesterday I'd get a refund of 46.00 bc I kept getting charged for peacock even when I wasn't using it, I keep getting the run around, no one wants to explain why I still haven't gotten my refund, I really need that refund back, bc I was being charged for a account I hadn't used since August. so please can you have a answer to help me understand why I'm not getting my refund after I have filled out a refund from.

View full review
Loss:
$49
Pros:
  • Wrestling

Preferred solution: Full refund

User's recommendation: Don't do it, not unless you want to have money stolen off your card

La Quetta R

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Peacock won’t let me sign in

Peacock TV - Peacock won’t let me sign in
Peacock TV - Peacock won’t let me sign in - Image 2
Contains 1 confidential file for company representatives

I restarted my Peacock Premium on 12-31-2024 yet Im unable to watch it. Im being asked to sign up when I already have and paid $15.14 for it. Its been paid for for over two days and Im unable to watch Peacock Premium!

View full review
Loss:
$15
Pros:
  • No commercials
Cons:
  • Commercials when not premium

Preferred solution: I would love to watch Peacock Premium!

User's recommendation: Don’t subscribe through Apple!

Charles B Ozd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - Refund
Contains 1 confidential file for company representatives

I received a package for $139. I entered the wrong email and didn't receive the description that I paid for, so I would like to get my money back.

View full review
Loss:
$140
Pros:
  • Fine
Cons:
  • What the market that you in
  • Bill communication

Preferred solution: Full refund

User's recommendation: Listen to the customer.

Ladeja Yze

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Havertown, Pennsylvania

I paid 7.99 and y’all are still not allowing me to watch anything

Peacock TV - I paid 7.99 and y’all are still not allowing me to watch anything
Contains 1 confidential file for company representatives

Still cant watch shows telling me to pay more and my money taking so I need to know whats going on please get back to me on this matter

View full review
AJ C Vwo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My bank account being charged twice

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - My bank account being charged twice

My credit card has been charged twice a month now for a service that was paid annually and doesn't end till June 2nd but yet I'm still getting charged twice a month for the service and can't get a hold of anybody to get this canceled out. Do not sign up with peacock at all

View full review
Loss:
$168
Pros:
  • Can stream movies
Cons:
  • Will charge your account twice or more and you cannot get a hold of anybody to get a refund not worth the service

Preferred solution: Full refund

User's recommendation: Do not use the service

Dalphne J

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not getting service and bill was paid on 1 November 24’

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - Not getting service and bill was paid on 1 November 24’
Contains 1 confidential file for company representatives
Updated by user Nov 30, 2024

Peacock customer service sucks as I stared before

Original review Nov 28, 2024

Have 24hr. Customer service especially wghen I called during business hrs.

@ approx.10:30pm..

Peacock states the hrs. are until 1:00am.

View full review

Preferred solution: Free month of the premium service I paid for but got disconnected before due date

Jose R Xjy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Credi car

Peacock TV - Credi car
Peacock TV - Credi car - Image 2
Peacock TV - Credi car - Image 3
Peacock TV - Credi car - Image 4
Contains 2 confidential files for company representatives

The problem is that the account is closed and I can't log in, but you have been charging me for over 18 months.

View full review

Preferred solution: Full refund

Resolved
Susan W Mla

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Got charged too much.

Peacock TV - Got charged too much.
Updated by user Dec 29, 2024

Company fixed the issue and I have been provided with apology.

Original review Dec 22, 2024

I looked at my credit card bill and saw that I was charged twice. Once was for 7.99 and again for 19.99. Why was I charged 19.99?

View full review
Loss:
$20

Preferred solution: Full refund

Nikie Nes

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Phoenix, Arizona

Paid subscription and not working

Peacock TV - Paid subscription and not working
Contains 1 confidential file for company representatives

Purchased a subscription until 01/29. Worked for a while and then I could not get most of the channels offered.

Contacted you and was told the account could not be found.

When I go into peacock and click into account it show name email address and payment until January 2029. Please help me straighten this out

View full review
Rufus C Okf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payments

Peacock TV - Payments
Peacock TV - Payments - Image 2

Peacock receives two payments from my accounts and I'm always at risk for services to be terminated. I pay Peacock directly and they also receive a payment from my Apple account.

View full review
Loss:
$48
Cons:
  • Monthly over billing

Preferred solution: Full refund

User's recommendation: Leave all individual pay channels alone

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Delvonte Qpw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rio Rancho, New Mexico

Can't log on

Peacock TV - Can't log on
Contains 2 confidential files for company representatives

Tells me to try again later. I have been work on this 4 hours and try over and over. How do I talk to a person in tech support

View full review

User's recommendation: Get Peacock

Pamela K Ckk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

Sneaky Thieves

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - Sneaky Thieves
Peacock TV - Sneaky Thieves - Image 2
Peacock TV - Sneaky Thieves - Image 3

Called to have Peacock on my new TV. The representative ask me different questions.

( Already had account on cell phone) Said he needed to verify that it was me and updated my account. He asked for my info and the card I used to pay the bill. Then he asked if I had a backup card to add to my account. I said no.

So he said give him a few minutes to verify. Well my bank sends me notifications everytime a transaction is tried and I check the notifications and it had 1 from Peacock for a $1 and then 5 more in a row for $50 trying to be made through Target. I don't shop at target!

But according to the customer service it wasn't from the representative and there would be no further investigation. It is a very big coincidence that the bank notifications were all only a few minutes apart!

View full review
Mike C Irf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No connection to Peacock

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - No connection to Peacock
Peacock TV - No connection to Peacock - Image 2
Peacock TV - No connection to Peacock - Image 3
Peacock TV - No connection to Peacock - Image 4

I have a Peacock account; I cannot connect to it. I tried to call Customer Support and waited for it to go around two times before I finally received a code. After inputting the code, I never received a response.

View full review
Loss:
$25
Pros:
  • Works some time
Cons:
  • Only works when i mirror

Preferred solution: Compensation for days I couldn’t connected

User's recommendation: Get a different site!

Brands Related to Peacock TV

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article