Peacock TV
Peacock TV Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has 1.6 star rating based on 7526 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Peacock TV to a friend or colleague.
- Rating Distribution
Pros: No pros, Good shows, Have good shows.
Cons: No customer service, Customer service, None so far.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has 1.6 star rating based on 7526 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Peacock TV to a friend or colleague.
- Rating Distribution
Pros: No pros, Good shows, Have good shows.
Cons: No customer service, Customer service, None so far.52% of users think that Peacock TV should improve its Customer Service.
40% of users say that they won't use Peacock TV in the future for similar services or products.Recent recommendations regarding this business are as follows: "Don't get peacock", "Don’t use them", "I do not recommend to do any business with Peacock. It’s so hard to reach them when you try to find your subscription with them account or anything they charged me for.", "None at this time", "Don't shop".
Most users ask Peacock TV for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Peacock TV Reviews
"Took two payment out of my account"
Took two payments out of my account, and I would like a refund to my account. Thank you very much. I like doing business with you.
"Questions concerning my account"
Hung up on me before I could even speak. I'm about to cancel my service. Your customer service is one of the worst I've dealt with. User's recommendation:...
Oakland, California
They billed me for 1 yeR. I know nothing about it. I told my bank to dispose the charge.
there is no interaction since you not get a life person.
That company sucks.Dont use themI did not read your terms of service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeceptive price offers bogus codes
my elderly mother had an offer for black friday price of 2.99 a month for service. when I tried helping her to get this offer I was told it was no longer available.
the rep asked for email and name first in case of getting cut off which imagine that we did get cut off. I received an email which then offered us 39.99 for a year or peacock premium. when I replied asking how to get this deal and what we needed to do I got no reply. I emailed support asking and again no reply.
so I went back to chat and after 30 minutes waiting I reached Mohammad who informed me that was a limited special and no longer valid. I said sir I was just offered this deal from ajeet an hour ago that must have been super limited. I offered to show him the email from ajeet and he disconnected me. strange I received no email after that contact.
so my 77 year old mother was very upset as she's retired and was looking forward to having it. I decided to get online last night and no exaggeration I was in queue from 730 pm until 1136 pm after getting down to 14 in line I didn't move from that position for over an hour. to my dismay I logged off and back in where I waited until 1136 pm to finally speak to or chat with sandeesh. he was polite helpful gave me the code that he promised would work and I even double checked saying all I need to do is go to site you give me enter her personal info and apply this code and it would work and all would be fine.
yes that is correct he replied. well guess what that code didn't work she's upset I wasted an entire evening trying to help her and it was all deceptive and code did not work period. they don't show a number to call it says chat or email only well that got me nowhere obviously. I screen shot every chance showing my place in queue and time involved.
in my opinion the owe me minimum wage of 15 an hour for the 5 hours total of my dealing with them.
plus her year for the original price of 2.99 a month. has anyone else had this issue?
- No dependable contact for customer service
Preferred solution: Price reduction
User's recommendation: buyer beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized purchase, needs refund
I need to talk to a live agent regarding my unauthorized purchase. I have not been a member and would like my refund immediately. Thank you.
Preferred solution: Full refund
Lebanon, Tennessee
You’re making me pay two times on my Peacock
Yall keep taking money out of my account to pay Peacock two times Im not supposed to pay but one time if I paid it on the second of this month you took it out again just today were not gonna keep taking money out of my account for Peacock
Preferred solution: I want someone to call me now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOn both my tv and phone says it’s locked
I would like to keep my peacock, but I need someone to help figure this out. I really need some live help with this.
- Love peacock but need more live help
Preferred solution: Deliver product or service ordered
User's recommendation: Good luck
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lava Hot Springs, Idaho
My subscription is glitching as a college student
My subscription is as a college student cause Im a college student of course and its telling me to pay from 1.99 to 16.99 or whatever. I have a student discount subscription for a reason cause I dont have money cause college took my money.
So what the heck do I do.
Im highly stressed from this Im trying to watch my tv shows and movies. Its like this on my tv and on my phone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
North Hollywood, California
Cancel my my peacock premium plus okay
Cancel my subscription to Peacock Premium Plus for $109. And my credit card, okay?
Call me at 818-792-****. Me llamo Jesús Anguiano, hablo español.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy upgrade is not working, live advisor please.
Upgrade my account to sports and no ads. I've already paid the upgrade fee to Spectrum and no Mastercard should be on my autopay.
Murfreesboro, Tennessee
Was charged and don’t have
Highly upset card was charged and service free threw work company I need my money Back yall should not be charging me at all this is ridiculous
Fort Morgan, Colorado
Charged wrong
I got charged 117 and some change and then they gave it back and got charged again I told them I wanted to cancel my subscription not very happy this has happened a lot to me
Preferred solution: Full refund
User's recommendation: Not
Boston, Massachusetts
Charge me without peacock
You guys are a mess. You charged me without my consent, and I don't have Peacock. You went and looked money out of my account.
User's recommendation: Do not bother for it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Owensboro, Kentucky
My plan not working
Let me tell you my plan ran out before it was supposed to. My peacock has been off a whole week when I paid on 10-1-25.
I just got my bank statement today. Why am I not getting my full month.
- Great chanel
- I only got a half a months worth of shows and i got cut off
Preferred solution: Full refund
User's recommendation: I have had so many problems so prolly 1-5 I would give a 2
Sounds like a "great channel" alright.
Brandon, Florida
Por un compro que no actorize
¿Por qué se cobraron ese dinero si no tengo autorizado y tampoco he puesto la tarjeta activa? Necesito que me llames para desactivar la tarjeta, por favor.
- Todas
- Todas
Preferred solution: Full refund
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
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Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling
I got billed today, and I canceled my subscription yesterday, and it still shows me logged in. I have an email that shows this.
Can somebody get a hold of me and explain to me what is going on?
707740****
- Watch tv
- Billing
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: It does not work.
I select a show, and it displays a message stating that something went wrong. It tells me to verify the email address to secure my account, but then tells me the verification email cannot be sent.
This has been going on for days now. I just canceled my subscription.
NEW SERVICE IS COMPLETELY LOCKED OUT! Grant Wickham 11:38 AM (18 minutes ago) to support "Hi, I recently ordered the Peacock Premium monthly tier, and I've noticed something troubling.
Today, when I attempted to watch SNL, I found that all the content is locked, which is frustrating since I’ve already been charged for my subscription. My order was processed successfully, and I can confirm that the payment has been deducted from my account. Could you please assist me in resolving this issue? I would appreciate your help in ensuring that I can access the content I subscribed to.
For your reference, my contact details are~~~~. TO DATE, NO REPLY AT ALL.
Queensbury, New York
Payment
Had to call many times to try to fix my issue and it still is t fix yet
I payed my peacock but cant watch it says update my account and it took my 899$ of my card Please fix the issue
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Student : do not skip English class.