Peacock TV
Peacock TV Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has a 1.6 star rating from 6529 customer reviews, with 8% likely to recommend and an 84% unfavorable share; consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Read Peacock TV reviews before subscribing to understand common issues.
- Expect recurring problems with billing and subscription management; check membership details carefully.
- Some users note good shows and occasional resolved issues, but weigh price against support availability.
Negative Feedback / Risk Areas
- Peacock TV customer complaints frequently cite inability to cancel and continued billing.
- Many report no live support and poor customer service when seeking refunds.
- Users describe delayed or missing refunds and problems with account access and video quality.
Positive Feedback
Some customers praise the available shows and a few report issues ultimately resolved by Peacock.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has a 1.6 star rating from 6529 customer reviews, with 8% likely to recommend and an 84% unfavorable share; consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Read Peacock TV reviews before subscribing to understand common issues.
- Expect recurring problems with billing and subscription management; check membership details carefully.
- Some users note good shows and occasional resolved issues, but weigh price against support availability.
Negative Feedback / Risk Areas
- Peacock TV customer complaints frequently cite inability to cancel and continued billing.
- Many report no live support and poor customer service when seeking refunds.
- Users describe delayed or missing refunds and problems with account access and video quality.
Positive Feedback
Some customers praise the available shows and a few report issues ultimately resolved by Peacock.
Media from reviews
Peacock TV Collective Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I never wanted to keep receiving this subscription
I only wanted it for one month. I have not even watched it since Jan 23 or 25th. Therefore I need a refund for the other months
User's recommendation: Depends on the results
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy channel is playing in Spanish
- - Celtics–Lakers stream is in Spanish.
- - Amazon says I chose Spanish, which I didn't.
- - No tech support after 5 PM; Peacock/Amazon service is poor.
I began watching the Celtics vs. Lakers live, then paused to run errands.
Returned home to resume, but it was playing in Spanish. I tried to adjust languages, thinking I accidentally hit a button, but my entire subscription is now being played in Spanish. The Amazon customer service/tech rep says, 'So you selected Spanish streaming.' I said, 'No, sir,' and he says, 'It says here you did.' I replied, 'If I had selected Spanish, why would I call?' He then says to call Peacock directly and see if they can solve it, because I don't know how to fix it. I go through five more hoops to get a number to find out no techs are available past 5 PM, lol.
Really!
No one is available to fix streaming or language issues after 5 PM when most humans are home and watching TV. Pretty bad all the way around by both Peacock and Amazon.
- No techs to help
Preferred solution: Apology
User's recommendation: Buyer beware; won’t let you add. Video either
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel account for now
I was just referred to a website. I was not given a clear answer.
You just want people to miss the cut off date and charge them again. More frustration.
Preferred solution: Account cancelled and not billed.
User's recommendation: Answer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Allentown, Pennsylvania
Because I got charged 7.99 on feb 8th 2026- and now I’m being charged $18 on 13th of feb 2026. I’m paying for premium services but I can’t even watch nba basketball which is supposed to be included
- - Feb 8: Peacock; started standard, bought premium; total about $17–$18; premium not applied; Lakers game blocked; refund; Saw X.
Get Amazon prime
I paid $16.99 - $18.00 in total for premium and am still paying for standard. And you're not even giving me premium coverage. I couldn't even watch the Laker game 2 nights ago because you have me on the standard $7.99 deal, but I'm paying for that and the premium. I just don't get the premium coverage.
I want a refund of my premium. I only watched one movie, Saw X.
Preferred solution: I would like a full month of services that include nba basketball access. Which is the reason I got the app for, that and the Super Bowl
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Vermont
Resolved: Charged twice
Nothing just cancelled. Nothing.
Mad customer need help and you have no customer service . No number nothing but a AI computer person
- Suck
Preferred solution: Full refund
User's recommendation: Nope
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Vermont
Resolved: Charged twice
My credit card was charged twice for the same agreement...you have no customer service number for anyone to call for help ...I still don't know how to cancel my subscription 
- Movies
- No customer service
Preferred solution: Full refund
User's recommendation: Canceling
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey keep saying I have an account when I don’t so then I went to cancel it again and it says it’s not my email so somebody somebody’s using my account please cancel Peacock you keep charging my tryin
- - I canceled my subscription through Xfinity and was charged.
- - Online shows no Peacock account and it is canceled, with support hard to reach.
I have canceled my subscription through Xfinity. I'm not sure why you're trying to charge my credit card, but I went online to see my account, and it says I have no open account for Peacock, so it is canceled.
It is impossible to speak to a real person. Horrible.
- I like the shows
- Impossible to cancel
Preferred solution: quit trying to charge me for something I have canceled and don’t have anymore I blocked them from charging my card
User's recommendation: don’t get Peacock because it’s impossible to cancel. Every day they try to charge my card I don’t even have it on my TV anymore. I know I was never laid on my payments.
I was charged $109.99 for a Peacock subscription I never approved! I don't even have a Peacock account!
Trying to dispute this charge through Paypal has been useless. I have tried to find a customer service number for Peacock, but there is none to be found.
What a horrible, horrible piece of crap for a business! They're just out to get your money at the beginning and then you can never get in touch with them again!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Temecula, California
To get a full refund
- - Charge blamed on a Peacock glitch; not resolved.
- - Reimbursement needed; many steps and long wait.
- - WhatsApp messages went unanswered; no reply.
If Peacock makes an unauthorized charge to your bank account, don't expect it. They charged me $109.99 which was NIT authorized and now, over a month later, still have not reimbursed me.
FEB 27, 2026Never talked to Peacock Customer Service.. They outsource that overseas.
After 10 or so days that out-source company called and told me the refund woukdvbr in my account in a fewer hours at most. That was last Friday, Feb 20, 2026. Still no credit frim them in my bank account.
Peacock lies and hires an outsource company to make Peacock customers THINK their oroblem is being resolved. IT IS NOT!
Минулого четверга чи п'ятниці мені сказали, що вони це зробили, і що $109,99 повернення коштів буде на моєму рахунку протягом години.
Станом на десять хвилин тому, коли я зателефонував до Chase Bank, вони не змогли знайти жодних зарахувань на мій рахунок, окрім звичайних щомісячних депозитів. Дякую, {{Redacted}}
Скасувати підписку.Consumer Opinion LLC (DBA PissedConsumer.com)1930 Village Center Circle #3-6853Лас-Вегас, Невада 89134Ми на Facebook Ми на YouTube Ми на LinkedIn Ми в Instagram Ми в Twitter Ми на TiktokЯ досі не отримав відшкодування від Peacock. Мені сказали минулого четверга чи п'ятниці, що вони це зробили, і що $109,99 відшкодування буде на моєму рахунку протягом години.
Станом на десять хвилин тому, коли я телефонував до Chase Bank, вони не змогли знайти жодних зарахувань на мій рахунок, окрім звичайних щомісячних депозитів. Дякую, {{Redacted}}
Минулого четверга чи п'ятниці мені сказали, що вони це зробили, і що $109,99 повернеться на мій рахунок протягом години.
Станом на десять хвилин тому (26 лютого 2026 року), коли я зателефонував до Chase Bank, вони не змогли знайти жодних зарахувань на мій рахунок, окрім звичайних щомісячних депозитів. Дякую, {{Redacted}}
Forrest Salfen
(do not publish below line)
*****
760-501-****
FORRESTOSALFEN@***L
Preferred solution: Full refund
User's recommendation: Do not use Peacock!!!!!!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Olympic TV program dropping
Viewing keeps dropping. Annoying when trying to watch Olympics. Why did we prescribe to Peacock when we can't even watch what we signed up for!!!
Preferred solution: We would like to WATCH THE OLYMPICS!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer - - Tried $2.99/mo Black Friday; it wasn't available.
- - Long chat queues; a promised code didn't work.
- - Emails offered $39.99/year or Peacock Premium.
my elderly mother had an offer for black friday price of 2.99 a month for service. when I tried helping her to get this offer I was told it was no longer available.
the rep asked for email and name first in case of getting cut off which imagine that we did get cut off. I received an email which then offered us 39.99 for a year or peacock premium. when I replied asking how to get this deal and what we needed to do I got no reply. I emailed support asking and again no reply.
so I went back to chat and after 30 minutes waiting I reached Mohammad who informed me that was a limited special and no longer valid. I said sir I was just offered this deal from ajeet an hour ago that must have been super limited. I offered to show him the email from ajeet and he disconnected me. strange I received no email after that contact.
so my 77 year old mother was very upset as she's retired and was looking forward to having it. I decided to get online last night and no exaggeration I was in queue from 730 pm until 1136 pm after getting down to 14 in line I didn't move from that position for over an hour. to my dismay I logged off and back in where I waited until 1136 pm to finally speak to or chat with sandeesh. he was polite helpful gave me the code that he promised would work and I even double checked saying all I need to do is go to site you give me enter her personal info and apply this code and it would work and all would be fine.
yes that is correct he replied. well guess what that code didn't work she's upset I wasted an entire evening trying to help her and it was all deceptive and code did not work period. they don't show a number to call it says chat or email only well that got me nowhere obviously. I screen shot every chance showing my place in queue and time involved.
in my opinion the owe me minimum wage of 15 an hour for the 5 hours total of my dealing with them.
plus her year for the original price of 2.99 a month. has anyone else had this issue?
- No dependable contact for customer service
Preferred solution: Price reduction
User's recommendation: buyer beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI do not have a review at this time as my issue has not been resolved
The movie Silent Night. I saw it last night, and now I want to watch it again, but it says upgrade to watch. I don't understand.
Preferred solution: Able to watch silent night again today
Kennett, Missouri
Unauthorized purchase on my card
Unauthorized purchase was charged to my card today of 109.99. Want a refund!
Didn't authorize this transaction. Request a refund or a phone call to resolve the issue.
Preferred solution: Full refund
I was charged $109 for an annual subscription I CANCELLED!!!! This is the SECOND TIME THIS HAS HAPPENED.
I can't delete my credit card and they keep charging it.
I HATE PEACOCK! DON'T GET INVOLVED WITH THIS SCAMMY STREAMER.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gadsden, Alabama
You took too much money out of my account. I’m waiting for a refund two months now I need to speak to someone on a phone line. No text no email. I need $117.41 back into my account like you guys said
Waiting for my refund they took 117.41 out said they will refund it. And took another 42.00 out of my account
Contact people whenever they call not just emails. I dont email and I dont text message so you need to call someone on the phone.
User's recommendation: Don’t go with Peacock can never get a hold of him once I take money out of your account
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund owed
- - Canceled Peacock in Oct 2025, but charges continued Oct-Jan on card ending 3427.
- - Request refunds for Oct, Nov, Dec, Jan; screenshots provided.
I canceled my Peacock subscription in October 2025. I have requested to be unsubscribed from this billing being taken out of my Capitol One Savor card ending in 3427, yet again you charged my account for October, November, December, and January.
Please refund my account for October, November, December, and January. I have attached screenshots of charges.
I have Peacock free through my Walmart app. I should not be getting charged or paying for it anymore.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I paid my card was charged on I’ve not gotten any service
I paid my card was charged and I got no service Im *** up set right now I work hard for my money this is low
- No good
- No good service
Preferred solution: Full refund
User's recommendation: It’s a rip off
Davenport, Iowa
I was charged $117
- - Could not sign in to order Peacock with military discount; charged $117.
- - Charged $55 for help; refund not received; records show nothing; please call.
I tried to order peacock with a military discount but it wouldnt let me sign in but they charged me $117. I also was charged for someone helping me $55.
He said I would be refunded and never was. I dont know how to send the proof that it came out of my bank. Everything I tried failed. Your records show nothing.
Beyond pissed. If a person could call me I would be able to explain exactly what has happened but know one understands what Im trying to tell them. Paying for something I didnt agree to.
Linda Bousselot. 563-340-****.
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Very poor customer service. No valid phone number to call.
Peacock renewal was automatically done. Several attempts to call and discuss any options including cancellation! Not allowed! Waste of time!
Very poor customer service.
I will just block Peacock on my accounts! Reported this fraud to my bank!