Peacock TV
Peacock TV Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has a 1.6 star rating from 6,386 reviews; 9% would recommend. Peacock TV reviews show consumers are mostly dissatisfied with billing and access.
Key Takeaways for Future Customers
- Expect persistent billing and subscription issues; verify plan before purchase.
- Be prepared to request a refund and escalate if charges appear unauthorized.
- Live customer service is often unavailable; membership support may require patience.
Negative Feedback / Risk Areas
- Frequent billing errors, double charges, and unexpected annual renewals reported.
- Widespread refund denials and difficulty canceling subscriptions or stopping auto-pay.
- Poor customer service access: no live agents, dropped calls, and unresolved login/email problems.
Positive Feedback
Users cite good shows and integration with some TV packages as highlights despite many Peacock TV customer complaints about support and billing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has a 1.6 star rating from 6,386 reviews; 9% would recommend. Peacock TV reviews show consumers are mostly dissatisfied with billing and access.
Key Takeaways for Future Customers
- Expect persistent billing and subscription issues; verify plan before purchase.
- Be prepared to request a refund and escalate if charges appear unauthorized.
- Live customer service is often unavailable; membership support may require patience.
Negative Feedback / Risk Areas
- Frequent billing errors, double charges, and unexpected annual renewals reported.
- Widespread refund denials and difficulty canceling subscriptions or stopping auto-pay.
- Poor customer service access: no live agents, dropped calls, and unresolved login/email problems.
Positive Feedback
Users cite good shows and integration with some TV packages as highlights despite many Peacock TV customer complaints about support and billing.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kansas City, Missouri
Human interaction
Its obvious they don't care. Just want your money.
They tell me im subscribed and not subscribed. Ai failure.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey keep saying I have an account when I don’t so then I went to cancel it again and it says it’s not my email so somebody somebody’s using my account please cancel Peacock you keep charging my tryin
I have canceled my subscription through Xfinity. I'm not sure why you're trying to charge my credit card, but I went online to see my account, and it says I have no open account for Peacock, so it is canceled.
It is impossible to speak to a real person. Horrible.
- I like the shows
- Impossible to cancel
Preferred solution: quit trying to charge me for something I have canceled and don’t have anymore I blocked them from charging my card
User's recommendation: don’t get Peacock because it’s impossible to cancel. Every day they try to charge my card I don’t even have it on my TV anymore. I know I was never laid on my payments.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeceptive price offers bogus codes
my elderly mother had an offer for black friday price of 2.99 a month for service. when I tried helping her to get this offer I was told it was no longer available.
the rep asked for email and name first in case of getting cut off which imagine that we did get cut off. I received an email which then offered us 39.99 for a year or peacock premium. when I replied asking how to get this deal and what we needed to do I got no reply. I emailed support asking and again no reply.
so I went back to chat and after 30 minutes waiting I reached Mohammad who informed me that was a limited special and no longer valid. I said sir I was just offered this deal from ajeet an hour ago that must have been super limited. I offered to show him the email from ajeet and he disconnected me. strange I received no email after that contact.
so my 77 year old mother was very upset as she's retired and was looking forward to having it. I decided to get online last night and no exaggeration I was in queue from 730 pm until 1136 pm after getting down to 14 in line I didn't move from that position for over an hour. to my dismay I logged off and back in where I waited until 1136 pm to finally speak to or chat with sandeesh. he was polite helpful gave me the code that he promised would work and I even double checked saying all I need to do is go to site you give me enter her personal info and apply this code and it would work and all would be fine.
yes that is correct he replied. well guess what that code didn't work she's upset I wasted an entire evening trying to help her and it was all deceptive and code did not work period. they don't show a number to call it says chat or email only well that got me nowhere obviously. I screen shot every chance showing my place in queue and time involved.
in my opinion the owe me minimum wage of 15 an hour for the 5 hours total of my dealing with them.
plus her year for the original price of 2.99 a month. has anyone else had this issue?
- No dependable contact for customer service
Preferred solution: Price reduction
User's recommendation: buyer beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund owed
I canceled my Peacock subscription in October 2025. I have requested to be unsubscribed from this billing being taken out of my Capitol One Savor card ending in 3427, yet again you charged my account for October, November, December, and January.
Please refund my account for October, November, December, and January. I have attached screenshots of charges.
I have Peacock free through my Walmart app. I should not be getting charged or paying for it anymore.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Can't put in password
I have been trying to put in my password several times. It keeps telling me that it is not right to change it, and I did that more than once, at least 5 times.
I have a package deal with Xfinity, so they sent someone out that didn't work. I need help.
Preferred solution: Help
User's recommendation: Can't put in password
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Yakima, Washington
You canceled our subscription early this morning and we have been trying to get it back ever since. You took my payment, but the streaming service still is locked and has the words upgrade.
Pissed, you took my payment but still can't view the Olympics on Peacock. Even tried to bundle w/Atv
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Vermont
Resolved: Charged twice
My credit card was charged twice for the same agreement...you have no customer service number for anyone to call for help ...I still don't know how to cancel my subscription 
- Movies
- No customer service
Preferred solution: Full refund
User's recommendation: Canceling
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Vermont
Resolved: Charged twice
Nothing just cancelled. Nothing.
Mad customer need help and you have no customer service . No number nothing but a AI computer person
- Suck
Preferred solution: Full refund
User's recommendation: Nope
Kennett, Missouri
Unauthorized purchase on my card
Unauthorized purchase was charged to my card today of 109.99. Want a refund!
Didn't authorize this transaction. Request a refund or a phone call to resolve the issue.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI just upgraded my account in the Steeler game is not on
This is absolute *** I just upgraded my account now. I cant watch the Steeler game now.
Im fidgeting around trying to get a hold of customer service from you guys. Now I have to type 100 damn words for this message to even go through.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbout charging me more than 3x the amount
I need to talk to a real person about this matter. I've been paying $29.99 for Peacock, and now, all of a sudden, this month, I am being charged $109.99.
Why?
This needs to be addressed now. My # 580-352-****.
Preferred solution: Price reduction
Detroit, Michigan
Cancel my Servis
Please cancel my service and refund my money. Thank you very much.
The reason is that you charged my American Express card automatically without letting me know you're renewing it. That's why I need to cancel my service, and I need my money back, please, and my American Express.
User's recommendation: Don’t charge customers automatically, please
West Point, Mississippi
My peacock account it pay but is not working
I pay it but is say upgrade I have pay it so I need you to fix it on your end oki need help please my tv is not connected to peacock
User's recommendation: Yes I am a customer
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
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Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
Cancel in November 2025, still charged monthly since
I don't understand why I'm still being charged ! This is crazy and I want my money back , I cancled my plan in November and have been charged each month since so yeah I'm preety pissed consumer!!! Please help get my money back !!!
Preferred solution: Full refund
Little Rock, Arkansas
CAN'T UPDATE PAYMENT METHOD OR CHANGE PLAN KEEP GETTING A ERROR MESSAGE SAYING SOMETHING WENT WRONG
PEACOCK IS A P O S
U DON'T WANT ME TO CONTINUE NNNOOOOONOOOOONOOOOONOOOOONNOOOOONOOOOONOOOOONOOOOONNOOOOONOOOOONOOOOONOOOOONOOOOONOOOOONNOOOOONOOOOONOOOOONOOOOONOOOOONOOOOONNOOOOONOOOOONOOOOONOOOOONOOOOONOOOOONNOOOOONOOOOONOOOOONOOOOONOOOOONOOOOONNOOOOONOOOOONOOOOONOOOOONOOOOONOOOOONNOOOOONOOOOONOOOOONOOOOONOOOOONOOOOONNOOOOONOOOOONOOOOONOOOOO
User's recommendation: DON'T SUBSCRIBE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Palmdale, California
Bad service
Terrible service, they should've been prepared for the superbowl. Unable to watch the half time show.
Preferred solution: Price reduction
User's recommendation: Not worth paying
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This is exactly why I cancelled with them. They charged me $170 with no email or text in advance.
I called to cancel and they talked me into a cheaper monthly option, but after checking my bank statements today, realized that they started charging me more again two months ago! This also with no heads up, just out of the blue. If I hadn't checked my statement, I never would have known. Their excuse was that my "promotional period" ended.
Again, with no warning or heads up that they would be charging me more. Terrible business practices.