Peacock TV
Peacock TV Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has 1.7 star rating based on 6763 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Peacock TV to a friend or colleague.
- Rating Distribution
Pros: No pros, Good shows, Have good shows.
Cons: No customer service, Customer service, None so far.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has 1.7 star rating based on 6763 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Peacock TV to a friend or colleague.
- Rating Distribution
Pros: No pros, Good shows, Have good shows.
Cons: No customer service, Customer service, None so far.52% of users think that Peacock TV should improve its Customer Service.
42% of users say that they won't use Peacock TV in the future for similar services or products.Recent recommendations regarding this business are as follows: "Keep an eye on your cards", "Close company", "0", "DO NOT PURCHASE PEACOCK STREAMING TV.", "I like the peacock service. No problem. Just changed payee and payment method. It’s all set.".
Most users ask Peacock TV for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |It says I haven't paid but I paid on February 3rd
I lost my chat. I was asked if I was provided a code but I wasn't.
I can't sign in to my account using my email and password. I subscribed on February 3rd and can't access any of the programming.Please help.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't watch Peacock
Peacock should have a 24/7 customer service line! I haven't been able to watch my Peacock Premium since I paid for it on 12-31-2024!
I'm being ripped off.
I don't know why, but I paid for it through my Apple Pay for the subscription, and I used to pay through Amazon for a long time without any problems. However, I'm unable to watch it now.
Preferred solution: A free 6 month Subscription for Peacock Premium for the inconvenience.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |I subscribed but the app does not work keep saying pick a plan
the number keeps ringing busy its ***
and i will cancel my subscription
i paid for annual subscription

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI never got my refund
I called yesterday, filled out a refund request form, I was told yesterday I'd get a refund of 46.00 bc I kept getting charged for peacock even when I wasn't using it, I keep getting the run around, no one wants to explain why I still haven't gotten my refund, I really need that refund back, bc I was being charged for a account I hadn't used since August. so please can you have a answer to help me understand why I'm not getting my refund after I have filled out a refund from.
- Wrestling
Preferred solution: Full refund
User's recommendation: Don't do it, not unless you want to have money stolen off your card
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPeacock won’t let me sign in
I restarted my Peacock Premium on 12-31-2024 yet Im unable to watch it. Im being asked to sign up when I already have and paid $15.14 for it. Its been paid for for over two days and Im unable to watch Peacock Premium!
- No commercials
- Commercials when not premium
Preferred solution: I would love to watch Peacock Premium!
User's recommendation: Don’t subscribe through Apple!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I received a package for $139. I entered the wrong email and didn't receive the description that I paid for, so I would like to get my money back.
- Fine
- What the market that you in
- Bill communication
Preferred solution: Full refund
User's recommendation: Listen to the customer.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I paid 7.99 and y’all are still not allowing me to watch anything
Still cant watch shows telling me to pay more and my money taking so I need to know whats going on please get back to me on this matter
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy bank account being charged twice
My credit card has been charged twice a month now for a service that was paid annually and doesn't end till June 2nd but yet I'm still getting charged twice a month for the service and can't get a hold of anybody to get this canceled out. Do not sign up with peacock at all
- Can stream movies
- Will charge your account twice or more and you cannot get a hold of anybody to get a refund not worth the service
Preferred solution: Full refund
User's recommendation: Do not use the service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot getting service and bill was paid on 1 November 24’
Peacock customer service sucks as I stared before
Have 24hr. Customer service especially wghen I called during business hrs.
@ approx.10:30pm..
Peacock states the hrs. are until 1:00am.
Preferred solution: Free month of the premium service I paid for but got disconnected before due date
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCredi car
The problem is that the account is closed and I can't log in, but you have been charging me for over 18 months.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Got charged too much.
Company fixed the issue and I have been provided with apology.
I looked at my credit card bill and saw that I was charged twice. Once was for 7.99 and again for 19.99. Why was I charged 19.99?
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Paid subscription and not working
Purchased a subscription until 01/29. Worked for a while and then I could not get most of the channels offered.
Contacted you and was told the account could not be found.
When I go into peacock and click into account it show name email address and payment until January 2029. Please help me straighten this out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayments
Peacock receives two payments from my accounts and I'm always at risk for services to be terminated. I pay Peacock directly and they also receive a payment from my Apple account.
- Monthly over billing
Preferred solution: Full refund
User's recommendation: Leave all individual pay channels alone
Media Expert Talks
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Can't log on
Tells me to try again later. I have been work on this 4 hours and try over and over. How do I talk to a person in tech support
User's recommendation: Get Peacock
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Sneaky Thieves
Called to have Peacock on my new TV. The representative ask me different questions.
( Already had account on cell phone) Said he needed to verify that it was me and updated my account. He asked for my info and the card I used to pay the bill. Then he asked if I had a backup card to add to my account. I said no.
So he said give him a few minutes to verify. Well my bank sends me notifications everytime a transaction is tried and I check the notifications and it had 1 from Peacock for a $1 and then 5 more in a row for $50 trying to be made through Target. I don't shop at target!
But according to the customer service it wasn't from the representative and there would be no further investigation. It is a very big coincidence that the bank notifications were all only a few minutes apart!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo connection to Peacock
I have a Peacock account; I cannot connect to it. I tried to call Customer Support and waited for it to go around two times before I finally received a code. After inputting the code, I never received a response.
- Works some time
- Only works when i mirror
Preferred solution: Compensation for days I couldn’t connected
User's recommendation: Get a different site!
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