Peacock TV
Peacock TV Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has a 1.6 star rating from 6135 customer reviews with 9% likely to recommend; consumers are mostly dissatisfied and report frequent billing and access problems.
Positive Feedback
Users praise the selection of good and great shows and cite program variety when reading Peacock TV reviews.
Negative Feedback / Risk Areas
- Repeated billing errors and double charges lead many to seek refunds and dispute transactions.
- Customers report inability to cancel subscriptions or reach live customer service by phone.
- App and streaming access problems lock paid users out despite upgraded membership and high price complaints.
Key Takeaways for Future Customers
- Check bank statements and subscription status regularly before subscribing.
- Expect limited phone support; plan for lengthy resolution via online channels.
- Confirm live sports availability in your area and verify device compatibility before paying.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has a 1.6 star rating from 6135 customer reviews with 9% likely to recommend; consumers are mostly dissatisfied and report frequent billing and access problems.
Positive Feedback
Users praise the selection of good and great shows and cite program variety when reading Peacock TV reviews.
Negative Feedback / Risk Areas
- Repeated billing errors and double charges lead many to seek refunds and dispute transactions.
- Customers report inability to cancel subscriptions or reach live customer service by phone.
- App and streaming access problems lock paid users out despite upgraded membership and high price complaints.
Key Takeaways for Future Customers
- Check bank statements and subscription status regularly before subscribing.
- Expect limited phone support; plan for lengthy resolution via online channels.
- Confirm live sports availability in your area and verify device compatibility before paying.
Media from reviews
I’m not getting no help right now. The customer service is horrible. You can’t even get in touch
What happened? Nobodys answering the dog on phone I have a problem with my cable. American Express set me up with the channels and nobodys getting in touch with me in the channels are not working.
User's recommendation: No way never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeceptive price offers bogus codes
my elderly mother had an offer for black friday price of 2.99 a month for service. when I tried helping her to get this offer I was told it was no longer available.
the rep asked for email and name first in case of getting cut off which imagine that we did get cut off. I received an email which then offered us 39.99 for a year or peacock premium. when I replied asking how to get this deal and what we needed to do I got no reply. I emailed support asking and again no reply.
so I went back to chat and after 30 minutes waiting I reached Mohammad who informed me that was a limited special and no longer valid. I said sir I was just offered this deal from ajeet an hour ago that must have been super limited. I offered to show him the email from ajeet and he disconnected me. strange I received no email after that contact.
so my 77 year old mother was very upset as she's retired and was looking forward to having it. I decided to get online last night and no exaggeration I was in queue from 730 pm until 1136 pm after getting down to 14 in line I didn't move from that position for over an hour. to my dismay I logged off and back in where I waited until 1136 pm to finally speak to or chat with sandeesh. he was polite helpful gave me the code that he promised would work and I even double checked saying all I need to do is go to site you give me enter her personal info and apply this code and it would work and all would be fine.
yes that is correct he replied. well guess what that code didn't work she's upset I wasted an entire evening trying to help her and it was all deceptive and code did not work period. they don't show a number to call it says chat or email only well that got me nowhere obviously. I screen shot every chance showing my place in queue and time involved.
in my opinion the owe me minimum wage of 15 an hour for the 5 hours total of my dealing with them.
plus her year for the original price of 2.99 a month. has anyone else had this issue?
- No dependable contact for customer service
Preferred solution: Price reduction
User's recommendation: buyer beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund owed
I canceled my Peacock subscription in October 2025. I have requested to be unsubscribed from this billing being taken out of my Capitol One Savor card ending in 3427, yet again you charged my account for October, November, December, and January.
Please refund my account for October, November, December, and January. I have attached screenshots of charges.
I have Peacock free through my Walmart app. I should not be getting charged or paying for it anymore.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI just upgraded my account in the Steeler game is not on
This is absolute *** I just upgraded my account now. I cant watch the Steeler game now.
Im fidgeting around trying to get a hold of customer service from you guys. Now I have to type 100 damn words for this message to even go through.
Little Rock, Arkansas
CAN'T UPDATE PAYMENT METHOD OR CHANGE PLAN KEEP GETTING A ERROR MESSAGE SAYING SOMETHING WENT WRONG
PEACOCK IS A P O S
U DON'T WANT ME TO CONTINUE NNNOOOOONOOOOONOOOOONOOOOONNOOOOONOOOOONOOOOONOOOOONNOOOOONOOOOONOOOOONOOOOONOOOOONOOOOONNOOOOONOOOOONOOOOONOOOOONOOOOONOOOOONNOOOOONOOOOONOOOOONOOOOONOOOOONOOOOONNOOOOONOOOOONOOOOONOOOOONOOOOONOOOOONNOOOOONOOOOONOOOOONOOOOONOOOOONOOOOONNOOOOONOOOOONOOOOONOOOOONOOOOONOOOOONNOOOOONOOOOONOOOOONOOOOO
User's recommendation: DON'T SUBSCRIBE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I need a refund for one subscription I purchased today for $7.99 because I repurchased another one that I needed to watch a particular show.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEpisode with out English subtitles Cadillacs dynasty episode 47 not transcribed into English
Episode with out English subtitles Cadillacs dynasty episode 47 not transcribed into English. is now the second time there has been an episode not transcribed with English subtitle.
This also happened with episode 41 I believe there were no English subtitles. Please fix so I can watch and understand.
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Knoxville, Tennessee
No customer support
Have live customer support over the phone and be willing to help the consumer fix the issues. Now im missing money and still no peacock.
It's funny they kept wanting a screenshot where my statement stated peacock. They new what was going on.
And then they just ended the chat in the middle of conversation. So sad.
- Great price for content
- No live customer support
Preferred solution: My subscription.
User's recommendation: I would not have subscribed.
Detroit, Michigan
Cancel my Servis
Please cancel my service and refund my money. Thank you very much.
The reason is that you charged my American Express card automatically without letting me know you're renewing it. That's why I need to cancel my service, and I need my money back, please, and my American Express.
User's recommendation: Don’t charge customers automatically, please
Corpus Christi, Texas
Poor service
I upgraded my account so I can watch the football game right now and I paid and nothing happened. Im stuck on the screen to upgrade.
User's recommendation: Better customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pawtucket, Rhode Island
U suck wet one's
Hire better people that know what the *** they are doing instead of hanging up on people that are trying to get help, especially Americans that were born in America. This is called the USA, not a foreign country anymore. I am tired of non-Americans trying to take over everything us Americans worked hard for.
- Was going good
- Now sucks
Preferred solution: Apology
User's recommendation: Never get Netflix or peacock u will never get any one to help you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerService
I got an email from Peacock asking me to come back for $29.99 for 1 year. I did that, but I can't watch!
I want the matter taken care of or a refund. Debbie Culp 336-496-**** needs a phone call addressing this matter.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sterling, Virginia
Payment
I subscribed to a service and have been charged twice. The subscription is $10.99, and I've been charged that amount twice. On top of that, I took advantage of a promotional offer for a subscription at $2.99 per month for six months, and that discount wasn't applied either.
Preferred solution: Price reduction
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
Akron, Ohio
Why is my account frozen
I paid for peacock subscription and you froze my account, I've sent screenshot to show you I've paid and no one answered me why
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cincinnati, Ohio
Programs not available as advertiser and paid for
New episodes were supposed to be available Friday. It's now Tuesday and they still aren't there.
Can't get chat to link. Nothing I type shows up. I've cleared my cache and all open apps, my payment is in good standing.
There's no reason for it to be advertised and not available.
I work card for my money and deserve to get the things I paid for. S
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized purchase, needs refund
I need to talk to a live agent regarding my unauthorized purchase. I have not been a member and would like my refund immediately. Thank you.
Preferred solution: Full refund
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This is exactly why I cancelled with them. They charged me $170 with no email or text in advance.
I called to cancel and they talked me into a cheaper monthly option, but after checking my bank statements today, realized that they started charging me more again two months ago! This also with no heads up, just out of the blue. If I hadn't checked my statement, I never would have known. Their excuse was that my "promotional period" ended.
Again, with no warning or heads up that they would be charging me more. Terrible business practices.