Peacock TV
Peacock TV Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has a 1.6 star rating from 6736 reviews; 8% would recommend and 84% unfavorable. Consumers report frequent billing and subscription issues and widespread dissatisfaction with customer service and refunds.
Key Takeaways for Future Customers
- Expect common customer complaints about billing, double charges, and refund delays.
- Subscriptions and trial transitions may lead to unexpected charges.
- Contacting live customer service is often reported as difficult.
Negative Feedback / Risk Areas
- Billing errors and overcharging reported repeatedly.
- Refunds and cancellations often unresolved.
- Poor customer service responsiveness and support for payment problems.
Positive Feedback
Some users praise the shows and content selection despite service issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has a 1.6 star rating from 6736 reviews; 8% would recommend and 84% unfavorable. Consumers report frequent billing and subscription issues and widespread dissatisfaction with customer service and refunds.
Key Takeaways for Future Customers
- Expect common customer complaints about billing, double charges, and refund delays.
- Subscriptions and trial transitions may lead to unexpected charges.
- Contacting live customer service is often reported as difficult.
Negative Feedback / Risk Areas
- Billing errors and overcharging reported repeatedly.
- Refunds and cancellations often unresolved.
- Poor customer service responsiveness and support for payment problems.
Positive Feedback
Some users praise the shows and content selection despite service issues.
Media from reviews
Peacock TV Collective Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Washington, District Of Columbia
I am being billed through my bank for services that I do not have with peacock
Never could reach them; they don't have a phone number that you can find to be able to contact them. No company should run a business if they don't give you access to them.
- I like what peacock plays
- No way to reach them if you have questions or concerns or complaints
User's recommendation: Don't get their services if you ever think you will have to reach them for any complaint or concerns. They don't provide any available phone number to reach out to them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Louis, Missouri
Charged twice
I was charged twice for the subscription I'd like a refund for the inconvenience please and a call back ASAP
- Excellent
- Some trouble getting charged twice
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerKeep taking money out of my account with lout permission after blocked.
- - I'm billed for a free service elsewhere despite blocking and unsubscribing.
- - Support refuses refunds and hangs up when trying to resolve.
Won't stop billing me for service I get free through another provider even though I blocked them and unsubscribed. When I call them, they play games and refuse to refund me, then hang up.
They've ripped me off for hundreds!
I can't make them stop or repay me. Wtf!
- Stealing money from me
Preferred solution: Full refund
User's recommendation: No don’t do it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy channel is playing in Spanish
- - Celtics–Lakers stream is in Spanish.
- - Amazon says I chose Spanish, which I didn't.
- - No tech support after 5 PM; Peacock/Amazon service is poor.
I began watching the Celtics vs. Lakers live, then paused to run errands.
Returned home to resume, but it was playing in Spanish. I tried to adjust languages, thinking I accidentally hit a button, but my entire subscription is now being played in Spanish. The Amazon customer service/tech rep says, 'So you selected Spanish streaming.' I said, 'No, sir,' and he says, 'It says here you did.' I replied, 'If I had selected Spanish, why would I call?' He then says to call Peacock directly and see if they can solve it, because I don't know how to fix it. I go through five more hoops to get a number to find out no techs are available past 5 PM, lol.
Really!
No one is available to fix streaming or language issues after 5 PM when most humans are home and watching TV. Pretty bad all the way around by both Peacock and Amazon.
- No techs to help
Preferred solution: Apology
User's recommendation: Buyer beware; won’t let you add. Video either
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oakland, California
Wrong charge.
- - Charged for a student discount and a $9.99 overdraft billed to beanynoble@***.com; my old account was closed.
I have a student discount. Yesterday, in addition to charging me for the student discount, you charged me $9.99 and overdrew my checking account.
You charged that to a different email: beanynoble@***.com.
My account was inactive before I returned to college full time. I closed that account a long time ago.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel account for now
I was just referred to a website. I was not given a clear answer.
You just want people to miss the cut off date and charge them again. More frustration.
Preferred solution: Account cancelled and not billed.
User's recommendation: Answer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Vermont
Resolved: Charged twice
Nothing just cancelled. Nothing.
Mad customer need help and you have no customer service . No number nothing but a AI computer person
- Suck
Preferred solution: Full refund
User's recommendation: Nope
Very poor customer service. No valid phone number to call.
Peacock renewal was automatically done. Several attempts to call and discuss any options including cancellation! Not allowed! Waste of time!
Very poor customer service.
I will just block Peacock on my accounts! Reported this fraud to my bank!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Allentown, Pennsylvania
Because I got charged 7.99 on feb 8th 2026- and now I’m being charged $18 on 13th of feb 2026. I’m paying for premium services but I can’t even watch nba basketball which is supposed to be included
- - Feb 8: Peacock; started standard, bought premium; total about $17–$18; premium not applied; Lakers game blocked; refund; Saw X.
Get Amazon prime
I paid $16.99 - $18.00 in total for premium and am still paying for standard. And you're not even giving me premium coverage. I couldn't even watch the Laker game 2 nights ago because you have me on the standard $7.99 deal, but I'm paying for that and the premium. I just don't get the premium coverage.
I want a refund of my premium. I only watched one movie, Saw X.
Preferred solution: I would like a full month of services that include nba basketball access. Which is the reason I got the app for, that and the Super Bowl
Milwaukee, Wisconsin
Paid my bill
Not taking my payment can't get through why can't I just pay my bill that's it thank you please now I just got pissed off
- Bill need paid
- Miss my sports
Preferred solution: My bill paid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Vermont
Resolved: Charged twice
My credit card was charged twice for the same agreement...you have no customer service number for anyone to call for help ...I still don't know how to cancel my subscription 
- Movies
- No customer service
Preferred solution: Full refund
User's recommendation: Canceling
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Eau Claire, Wisconsin
Charged me after I cancelled
I cancelled my subscription on March 3rd and was charged on my card on April 2nd, which resulted in a $30 N.S. charge. I want that $11 charge back on my card now.
Preferred solution: Full refund
Hayward, California
Error message when logging in from my laptop top
I keep receiving an error message when I try to watch Peacock on my laptop. Something went wrong.
Sorry, there was a playback error. Why?
- Some good shows
- Always getting error messages
User's recommendation: Would not recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey keep saying I have an account when I don’t so then I went to cancel it again and it says it’s not my email so somebody somebody’s using my account please cancel Peacock you keep charging my tryin
- - I canceled my subscription through Xfinity and was charged.
- - Online shows no Peacock account and it is canceled, with support hard to reach.
I have canceled my subscription through Xfinity. I'm not sure why you're trying to charge my credit card, but I went online to see my account, and it says I have no open account for Peacock, so it is canceled.
It is impossible to speak to a real person. Horrible.
- I like the shows
- Impossible to cancel
Preferred solution: quit trying to charge me for something I have canceled and don’t have anymore I blocked them from charging my card
User's recommendation: don’t get Peacock because it’s impossible to cancel. Every day they try to charge my card I don’t even have it on my TV anymore. I know I was never laid on my payments.
I was charged $109.99 for a Peacock subscription I never approved! I don't even have a Peacock account!
Trying to dispute this charge through Paypal has been useless. I have tried to find a customer service number for Peacock, but there is none to be found.
What a horrible, horrible piece of crap for a business! They're just out to get your money at the beginning and then you can never get in touch with them again!
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brooklyn, New York
Subscription was cancelled in October 2025,I’m still being charged
My account was canceled in October of 2025,and my account is still been charged I need it to stop immediately
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Inferior Product, Overbilling, Shutting Off Free Trial Prematurely, Taking Money Out of Our Bank Account
- - Signed up for a 3-month free trial including Peacock.
- - Peacock never activates; it buffers, and the provider says Peacock has no relation.
PEACOCK HAS NOW DISCONNECTED OUR SERVICES EVEN THOUGH THEY ARE NOT PART OF DISH. THEY ALSO HAVE TAKEN MONEY OUT OF OUR BANK ACCOUNT WITHOUT PERMISSION.
I HAVE SUBSCRIPTIONS, I.E., ROCKIES.TV AND CANNOT ACCESS MY BASEBALL GAMES BECAUSE OF PEACOCK. NETWORK CHANNELS ARE NO LONGER AVAILABLE TO ME. TV SERIES ON PEACOCK THAT ARE NOT NETWORK ARE NO LONGER AVAILABLE TO ME. I WOULD SEND YOU THEIR RESPONSE BUT IT'S LONG AND FULL OF LIES AND I DON'T KNOW WHY TWO ELDERLY AND DISABLED PEOPLE HAVE NOW BECOME TARGETS FOR PEACOCK.
I WANT TO BE CLEAR THAT IN THIS SITUATION, DISH IS NOT AT FAULT IN ANY WAY. WE JUST WANT OUR MONEY BACK, AND THEN SOME FOR THAT HEARTLESS ATTACK WE HAVE ENDURED AND MOST IMPORTANT WE WANT OUR PEACOCK FOR $10.99 WITH ***NO***. I HAVE PROOF THAT WHAT I'M SAYING IS THE TRUTH. DEMAND FOR PAYMENT FROM PEACOCK: $1000.
TO BE PAID IN FULL AND MAILED BY FRIDAY, MAY 8TH AND NEVER TO BE DISCONNECTED UNLESS THAT REQUEST COMES FROM MYSELF, MY HUSBAND OR DISH AND WE WOULD NEED ADVANCE NOTICE. SHOULD YOU CHOOSE TO WREAK HAVOC ON US AGAIN, THERE WILL BE A COURT APPEARANCE ON YOUR PART.
I have received other Peacock subscriber's complaints and that is helpful. Since I filed this complaint I have heard nothing from Peacock.
So there is no solution. We have 2 TV's and neither are receiving Peacock. When I try to click on it, all I get is a huge amount of time with the yellow circle (buffering) and then it shuts of, on both TV's. Do you give the Peacock a timeframe to resolve the problem?
Thank you for all your help over the weekend! I wish Peacock cared about their customers the way you do.
They changed the price of my subscription and stole money. And they told me there is NO package that doesn't have ads.
I thought that Peacock would do something to correct the problems, constant buffering. Monetary restitution $10K
After my last email to Peacock, I have not heard back from them. Their last parting shot was that they raised my price and said that the $10.99 has ads, so does the $7.99.
They raised mine to $16.99.
I have proof of the price I was quoted for the lowest price with no ads, that is $10.99. I don't know what to do, my provider, who is not at fault, does not offer Peacock because they did not have a good relationship with Peacock.
We took them up on it. Just this week the trial period was over. We got an email from the other 3 but not from Peacock. I assumed we would be billed through the cable provider.
Turns out our provider feels that Peacock is so bad they don't have a relationship with them. This came directly from the provider. I contacted Peacock and have spent 2 days and still no app. They took the money out of my bank account and left me with nothing.
They told me that I had to pay MORE actually. The app does not ever come on. It buffers and that's all.
I told them they need to fix it and they argue and argue with me. I hate this and need some help.
- Traitors
- I have always enjoyed the programming on the peacock app
- Jeopardy
- Took the money from our bank so quickly
- And nothing changed with the quality of the product
- Customer service is lacking
User's recommendation: If Peacock is what you want in a new cable provider, make sure they manage the subscription and payment because Peacock just wants to steal your money and not provide you anything but grief.
Columbia, Tennessee
My payment
I already got a plan.But pick up a trying to make me change my plan.Why. My car is already on fire and I can't watch Nothing.
I am mad. Do I get a refund cause?I can't watch peacock
Brands Related to Peacock TV
Xfinity
“I cancelled my service with Xfinity back in late December at the Lawrenceville location, being they...“
Comcast
“One morning I woke up and my eSIM was not working. How can someone disconnect you from your own number...“
NBC
“No answer and they hung up on me! So rude and unprofessional. Ima try again. WBALTV HAS A SCOLL ON THE...“
Syfy
“To say I'm a pissed consumer is a damn understatement, it's complete *** that those damn stupid Harry...“
Companies Similar to Peacock TV
Netflix
“I have subscribe Netflix amount cut but not subscribe. Please help me sir.“
Hulu
“It's bad enough that Hulu makes me watch the same commercials during every break of every show, but now...“
Paramount Plus
“I share the same account with my aunt she gave me the account name and password I put it in it wouldn't...“
Amazon Prime Video
“Hi, I'm calling to make a very specific content request regarding the animated series Olivia, based on...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
This site is a scam