Skip to content
Peacock TV

Peacock TV

www.peacocktv.com
What is your customer experience with Peacock TV?

Peacock TV Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Peacock TV reviews show a 1.6 star rating from 6916 reviews, 8% would recommend, and an unfavorable 84% share; consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Expect billing and subscription issues; watch for unauthorized charges and renewal problems.
  • Refunds and cancellations are commonly requested and often unresolved.
  • Prepare for limited customer service phone support when managing membership.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing, refunds, and overdrafts.
  • Many report no reachable customer service or long hold times.
  • Account access problems, ads on no-ad plans, and failed activations.

Positive Feedback

Some users praise the available shows and content selection despite service and support issues.

View full overview ›

Media from reviews

Peacock TV - Cancel
Peacock TV - Nesecito ayuda mi cuentaPeacock TV - Nesecito ayuda mi cuenta - Image 2Peacock TV - InformationPeacock TV - ClaimPeacock TV - I cant get through to anyone and they are taking money that doesn't belong...Peacock TV - Billing
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint

Peacock TV Collective Complaints

jane d Ecp
jane d Ecp
Los Angeles, California
Collecting Signatures

PEACOCK ACCOUNT LINKING ISSUES

1 supporter

I contacted Peacock 3 times to try and get my apple tv account linked for the bundle I'm subbed to and NOBODY NOT A SINGLE ONE could help me. I contacted Apple and they told me I had to contact Peacock to resolve. Their phone number is also a joke. You have to leave a voicemail and pray someone gets back to you. They deserve to be hit with a class action lawsuit.

Show reviews that mention
peacock service account subscription customer phone money customer service card refund
Filter review
Sort by
Baby Ohb
map-marker Hatboro, Pennsylvania

Question about the Fifa games

We would like to know how to get the games in English, please give me a call back before the game at 3pm so we can figure out how to change to English. Thank you

Preferred solution: To get the games in English

View full review
Desiree P Qah

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - Billing

Nobody let me talk to them on the phone. You guys are trying to take $79 out of my account when I cancel my subscription. I can't do anything on my iPhone because of this, and I need this to be taken care of, please.

Preferred solution: For you guys to not try and take the $79 out of my account when I close my account

User's recommendation: Don’t get Peacock

View full review
Sandy s Sdy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Service was not that great

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • The service didn't work and showed old content on TV.
  • I'm billed for something I no longer have and I want a full refund and charges stopped.
Peacock TV - Service was not that great

Not for me didn't work for me I think you know it's come up with better solutions and showing old stuff on TV and for them to keep building me for a bill that I don't no longer have and I think I should get my full refund even though it shows on my copy that was ended May 11th 2026 I would like my full refund and please stop charging it to my credit card thank you

Loss:
$18

Preferred solution: Full refund

User's recommendation: We're not we're not recommend this to anyone else

View full review
Annette R Yho

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription and refund for the last five months.

Peacock TV - Cancel subscription and refund for the last five months.

I have sent emails and made phone calls multiple times since early January showing that I do not have a subscription, but I continue to get billed. I want you to stop billing me and to give me a refund for the last five months.

Loss:
$50
Cons:
  • You cannot cancel and they continue to bill you monthly

User's recommendation: They will continue to bill you monthly, even if you don’t have a subscription and you cannot get a hold of them.

View full review
Joanne R Fcy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker The Bronx, New York

I cant get through to anyone and they are taking money that doesn't belong to them.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - I cant get through to anyone and they are taking money that doesn't belong...

No one got back to me. You are taking 10.99 out of my account.

I have free Peacock with Walmart.

I expect to hear from you. I want my money refunded.

Loss:
$11
Pros:
  • No human yo talk to
Cons:
  • No human to talk to

Preferred solution: Full refund

User's recommendation: Don't bother

View full review
April M Wkx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Hacked from another tv

Peacock TV - Hacked from another tv
Peacock TV - Hacked from another tv - Image 2
Peacock TV - Hacked from another tv - Image 3
Peacock TV - Hacked from another tv - Image 4

My account was hacked by my ex-sister. She changed stuff and has been using my account. She made nasty comments on my profiles.

Loss:
$100
Pros:
  • Awesome movies
Cons:
  • Hacked

Preferred solution: Her banned from peacock

View full review
Daneyon R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Love this app

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - Love this app

Im charged for 2 accounts need to removed 1 please because im only using 1 how can I get this remove

Loss:
$10
Pros:
  • Good service
Cons:
  • Over charged

Preferred solution: Full refund

User's recommendation: Great app

View full review
Emma A Xxs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Waxahachie, Texas

Yeah why am i seeing ads right now?! I...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - Yeah why am i seeing ads right now?! I...
Peacock TV - Yeah why am i seeing ads right now?! I... - Image 2

Yeah why am i seeing ads right now?! I payed $18 for the PREMIUM SUBSCRIPTION!!! WHY TF AM I SEEING ADS ON THE PREMIUM SUBSCRIPTION WTF

Loss:
$18
Pros:
  • Love island
Cons:
  • Paying 18 dollars for ads

Preferred solution: Price reduction

User's recommendation: when you pay for the premium subscription you will STILL HAVE TO WATCH ADS

View full review
Allechia S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot set up Peacock on my TV

Peacock TV - Cannot set up Peacock on my TV

We reset the password for Peacock and we still cannot get logged in. We need help getting [PERSON_NAME] set up on my sisters TV. Could you please reach out to [GEOGRAPHIC_DATA]?

Loss:
$15

Preferred solution: Full refund

User's recommendation: Need help

View full review
Kiley C Rsm
map-marker Portland, Oregon

Paid for a month but only getting served 20 days

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Service canceled but charged for a full month with no refund options.
  • Customer service is unreachable; an automated line ends the call.
Peacock TV - Paid for a month but only getting served 20 days
Peacock TV - Paid for a month but only getting served 20 days - Image 2

They hung up before ever saying hello. I have been robbed with no recourse.

They took my money with a single press on a Roku tv; no password setup or account confirmation. I immediately cancelled when I saw I was only getting service from May 31 at 4:30pm until June 20 at 12:00 am yet being charged for a whole month of service.

There is no possible refund options nor any customer service button that links to this issue. When I try to call a number I have found through PissedConsumer a robot introduced themselves as NBC then cut the line.

Loss:
$16

Preferred solution: I would like the full month of service I was supposed to have been sold.

User's recommendation: Do not engage with this thieving company.

View full review
Freda Q Bpv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

My peacock not working and I just paid for a bundle yesterday

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - My peacock not working and I just paid for a bundle yesterday

I paid for service that I cant even use . Just paid for it yesterday for it to not work today .

Very unsatisfied. Been loading on my tv over an hr

View full review
David D Yrj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Doylestown, Pennsylvania

I canceled my service on June 9, 2025 I...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - I canceled my service on June 9, 2025 I...

I canceled my service on June 9, 2025.

I was charged 116.59 on May 21, 2026.

I want a refund.

I did not authorize this charge.

Loss:
$116

Preferred solution: Full refund

User's recommendation: Be careful of charges

View full review
Madison F Nbp
map-marker New York, New York

Need to speak to an agent

Peacock TV - Need to speak to an agent
Peacock TV - Need to speak to an agent - Image 2

I by accident made a peacock account and canceled it, but did not get a refund. I need help getting a refund.

Loss:
$8

Preferred solution: Full refund

View full review

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Tiana T Apf
map-marker Ashburn, Virginia

Mad about the change to watch things on peacock

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - Mad about the change to watch things on peacock

No answer from anyone Im going to cancel my peacock membership and tell all my friends and my huge family to cancel also so horrible that they wont let you watch the shows you used to watch now they want more money you can all go *** yourselves

Preferred solution: Price reduction

User's recommendation: Cancel all memberships with peacock

View full review
Dartha Xuz
map-marker Cincinnati, Ohio

Billing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - Billing

I was billed $118. I was told it would fall off.

It did not. I'm on social security and cannot lose this much money

User's recommendation: I don't know what you expect me to write. My issue is not resolved

View full review
Keith N Vcj
map-marker Mount Carmel, Pennsylvania

Billing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Peacock TV - Billing

I cancelled my subscription and was charged again. This is the third time I'm explaining this!!! That's over 100 symbols.

Loss:
$11

Preferred solution: Full refund

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article