Peacock TV Reviews
Peacock TV Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has a 1.6 star rating from 7,536 reviews; 8% would likely recommend. Consumers report widespread dissatisfaction with customer service, billing, refunds, and subscription management.
Key Takeaways for Future Customers
- Read Peacock TV reviews for recurring issues before subscribing to a membership.
- Expect potential billing and subscription complications and request refund confirmations.
- Prepare for limited phone or live chat support when seeking help.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing errors and charges after cancellation.
- Many users request refunds and report poor customer service and no live support.
- Access and streaming issues, missing local channels, and subscription upgrades failing.
Positive Feedback
Some users cite good shows and great content despite service and support problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has a 1.6 star rating from 7,536 reviews; 8% would likely recommend. Consumers report widespread dissatisfaction with customer service, billing, refunds, and subscription management.
Key Takeaways for Future Customers
- Read Peacock TV reviews for recurring issues before subscribing to a membership.
- Expect potential billing and subscription complications and request refund confirmations.
- Prepare for limited phone or live chat support when seeking help.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing errors and charges after cancellation.
- Many users request refunds and report poor customer service and no live support.
- Access and streaming issues, missing local channels, and subscription upgrades failing.
Positive Feedback
Some users cite good shows and great content despite service and support problems.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Can't get peacock
I pay for Peacock TV and can't get it on. Can you please fix it for me so I can watch the shows that I want?
I want to watch on Peacock. Thank you, Harry Bloom.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brooklyn, New York
I never have an account with Peacock...
- - Claims no Peacock account and unauthorized charges were billed.
- - Requests refund and review of prior customer-care contacts.
I never had an account with Peacock. Never took a subscription. Last time talking to customer care in April, May, and June, you took money from my account. Return it back then, and again you took money from my account on July 13th for $16.99 and August 20th for $19.99.
Two emails using:
Avinash Sajen Abraham
avinashabraham003@***.com
avinashabraham4u@***.com
Please call me at 917-370-****.
- Never take subscription
- Never take subscription
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
I'm paying for a bundle that i'm not receiving
still nervous to be when i'm paying for, very unhappy
This is not the first time you guys do this. If someone's paying for a bundle, I think he should receive what he's paying for not blocked.
And not request for me to upgrade myself.
Please fix it. Thank you very much 213222****
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Dispute
My money was took from my card and I dont use the app Id like my money back please I need my money I did this all yesterday now the transaction is complete can you plaese have someone to call me 312)783-****
Preferred solution: Full refund
User's recommendation: Not interested
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Providence, Rhode Island
Resolved: Peacock premium not working
I already have Peacock,they gave me a 10 day free trail of Premium Unlimited or whatever it is,I have the receipt but its not working,its only regular Peacock still and I couldn't speak to anyone live and its not fixed.
Already had Peacock. When I signed up for Amazon Prime,they gave me 7 days FREE of Peacock Premium but it dont work.I have the receipt but when I tried getting a hold of Peacock, could NOT get in touch with a Live person and my Premium Still is NOT working.
User's recommendation: DO NOT GET PEACOCK
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Parlier, California
Doesn’t Support Cashapp/Applepay
- - Paid Peacock Premium via Apple Pay; premium not granted.
- - No live support; only AI; Apple Pay/Cash App not supported; charges continue at 10.99.
June 18 I paid for a premium subscription of Peacock. It let me pay through Apple Pay, but then never gave me the premium subscription.
I looked up.
Why am I not getting my premium subscription and it said it doesnt support Cash app or Apple Pay its still charged my cashapp card but just was on pending for 45 days until I got the money back into my account but it also is still continuously every month trying to charge me 10.99 even though it doesnt support it they have no representative to talk to over the phone only AI its ridiculous. Get a better system Peacock.
- Movies and shows
- No representatives
- Phone number is automated only
- Payment process
Preferred solution: Stop trying to charge my account if you don't support it
User's recommendation: Don't subscribe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Trying to charge me twice in one month
I was charged August 12, and they're trying to charge me today, as of August 20. I'm not sure why they're trying to charge me twice in one month.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Erie, Pennsylvania
Not working
I put in my upgrade and it's not letting me watch any shows, and it keeps asking me for an upgrade. It's charging me every month, and my Peacock is not working.
It keeps asking me to upgrade. I already did, so I want to know why my Peacock is not working.
Preferred solution: My subscription to work or else stop charging me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy refund
I have canceled my subscription but I have received my refund yet could your please sen me my refund pls
User's recommendation: I need my refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequesting a credit for a cancelled account.
Absolutely awful!
I cancelled my account because I signed up with Direct Stream for a bundled account and requested a refund of the $191.85, which I was charged. I was told I would have the refund in 3 days.
This was on July 3.
I still have not received the refund. I am currently paying for an account and am charged monthly.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Barrington, New Hampshire
Customer Service
- - Lost access to an old email and was double charged $10.99 for over a year; live chat forced cancellation via Apple and it was canceled after 1h31m.
After losing access to an old email and being double charged monthly $10.99 for over a year attempted to contact cs to cancel the additional account. Unfortunately only allowed through live chat the rep continued to tell me I had to cancel it through Apple???
It took me an hour and 31 minutes to describe in great detail instructions on how to do her job and attempting to convince her to unlock my ability to attach proof providing screenshots of the company she is working for website showing the monthly subscription prices, my 14 mos bank statements and of my phones subscription setting containing no apple subscription she finally canceled it. Horrible horrible customer service.
Never experienced such incompetence before in my life. That in my opinion needs attention.
- Great streaming platform
- Customer service and live events in english
Preferred solution: Full refund
User's recommendation: Customer service Access that is not live chat. training
Largo, Florida
Intermittent pauses while streaming
Intermittent pauses during streaming on my TV. I want a call back by a live person immediately. J jig h jcjvkvkcjcncjcjcjcjvkvkvkvkvkvkcigkgifjcjvkvccjkdhkvcnjxjkxbmcvmncbkbcbjcfhljhfhkifdtiojcvnnvxflllkvfcfjkknccvhknxzdhkkczvljhfgjkjcdgkjdgkjfofhhudifufivkvjchxyxjvkckcjcjckvkvlvkvkvkkcjxstsgpjvccmvxc
User's recommendation: No
Fort Lauderdale, Florida
Cancel subscrition
I do not want Peacock anymore. I cannot access it; it is not working for me anymore.
Please cancel it. Thank you.
- It is a good streaming app
- I can not acess it
Preferred solution: CANCEL IT
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed my money they took three times only need pay one payment 10.99
My account been charged too many times I only wanted 10.99 plan I need the other amounts back in my account that y'all took off
- Movies and shows
Las Vegas, Nevada
Im angry that I have no way of contacting peacock to resolve overcharging me!
I was charged $10.99 on Aug 18th. Now I'm being charged another $10.99 on Aug 25th. This is ridiculous!
- Overcharging customer
Preferred solution: Full refund
User's recommendation: Watch out for being overcharged n no where to make your complaint.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Need a reimbursement because I canceled the contract with you guys and I got charged again
- - -Cancelled over a month ago, but charges were still collected.
- - -The amount $14.71 was taken after cancellation.
- - -Requesting refund and account closure.
Good afternoon. I had canceled over a month ago, and you guys have been trying to get in to collect the money which I have canceled.
My money went in, and you guys took my money, which was $14.71. I need that back in my account. I sent you proof of it. I need this account closed.
I did not give you guys permission to go back again after I canceled. Thank you.
Preferred solution: Full refund
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