Peacock TV
Peacock TV Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has a 1.6 star rating from 6,640 reviews, with only 8% likely to recommend; overall sentiment is mostly dissatisfied.
Key Takeaways for Future Customers
- Expect frequent billing and subscription disputes when researching Peacock TV reviews.
- Many users report trouble accessing paid content and delays getting refunds.
- Consider membership alternatives if live customer support is important to you.
Negative Feedback / Risk Areas
- Widespread Peacock TV customer complaints about unauthorized charges and double billing.
- Repeated reports of poor or nonexistent customer service and difficulty cancelling subscriptions.
- Requests for refunds often unresolved and technical access issues when paying for service.
Positive Feedback
Some reviewers note good or great shows, but praise is sparse compared with complaints about billing, refunds, and support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has a 1.6 star rating from 6,640 reviews, with only 8% likely to recommend; overall sentiment is mostly dissatisfied.
Key Takeaways for Future Customers
- Expect frequent billing and subscription disputes when researching Peacock TV reviews.
- Many users report trouble accessing paid content and delays getting refunds.
- Consider membership alternatives if live customer support is important to you.
Negative Feedback / Risk Areas
- Widespread Peacock TV customer complaints about unauthorized charges and double billing.
- Repeated reports of poor or nonexistent customer service and difficulty cancelling subscriptions.
- Requests for refunds often unresolved and technical access issues when paying for service.
Positive Feedback
Some reviewers note good or great shows, but praise is sparse compared with complaints about billing, refunds, and support.
Media from reviews
Peacock TV Collective Complaints
Greenwood, Indiana
Cancel account
Trying to cancel Peacock account. Not able to talk to anyone.
I think it finally was resolved. I will know for sure when my bills arrive
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerKeep taking money out of my account with lout permission after blocked.
- - I'm billed for a free service elsewhere despite blocking and unsubscribing.
- - Support refuses refunds and hangs up when trying to resolve.
Won't stop billing me for service I get free through another provider even though I blocked them and unsubscribed. When I call them, they play games and refuse to refund me, then hang up.
They've ripped me off for hundreds!
I can't make them stop or repay me. Wtf!
- Stealing money from me
Preferred solution: Full refund
User's recommendation: No don’t do it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy channel is playing in Spanish
- - Celtics–Lakers stream is in Spanish.
- - Amazon says I chose Spanish, which I didn't.
- - No tech support after 5 PM; Peacock/Amazon service is poor.
I began watching the Celtics vs. Lakers live, then paused to run errands.
Returned home to resume, but it was playing in Spanish. I tried to adjust languages, thinking I accidentally hit a button, but my entire subscription is now being played in Spanish. The Amazon customer service/tech rep says, 'So you selected Spanish streaming.' I said, 'No, sir,' and he says, 'It says here you did.' I replied, 'If I had selected Spanish, why would I call?' He then says to call Peacock directly and see if they can solve it, because I don't know how to fix it. I go through five more hoops to get a number to find out no techs are available past 5 PM, lol.
Really!
No one is available to fix streaming or language issues after 5 PM when most humans are home and watching TV. Pretty bad all the way around by both Peacock and Amazon.
- No techs to help
Preferred solution: Apology
User's recommendation: Buyer beware; won’t let you add. Video either
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oakland, California
Wrong charge.
- - Charged for a student discount and a $9.99 overdraft billed to beanynoble@***.com; my old account was closed.
I have a student discount. Yesterday, in addition to charging me for the student discount, you charged me $9.99 and overdrew my checking account.
You charged that to a different email: beanynoble@***.com.
My account was inactive before I returned to college full time. I closed that account a long time ago.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel account for now
I was just referred to a website. I was not given a clear answer.
You just want people to miss the cut off date and charge them again. More frustration.
Preferred solution: Account cancelled and not billed.
User's recommendation: Answer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Vermont
Resolved: Charged twice
Nothing just cancelled. Nothing.
Mad customer need help and you have no customer service . No number nothing but a AI computer person
- Suck
Preferred solution: Full refund
User's recommendation: Nope
Very poor customer service. No valid phone number to call.
Peacock renewal was automatically done. Several attempts to call and discuss any options including cancellation! Not allowed! Waste of time!
Very poor customer service.
I will just block Peacock on my accounts! Reported this fraud to my bank!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Allentown, Pennsylvania
Because I got charged 7.99 on feb 8th 2026- and now I’m being charged $18 on 13th of feb 2026. I’m paying for premium services but I can’t even watch nba basketball which is supposed to be included
- - Feb 8: Peacock; started standard, bought premium; total about $17–$18; premium not applied; Lakers game blocked; refund; Saw X.
Get Amazon prime
I paid $16.99 - $18.00 in total for premium and am still paying for standard. And you're not even giving me premium coverage. I couldn't even watch the Laker game 2 nights ago because you have me on the standard $7.99 deal, but I'm paying for that and the premium. I just don't get the premium coverage.
I want a refund of my premium. I only watched one movie, Saw X.
Preferred solution: I would like a full month of services that include nba basketball access. Which is the reason I got the app for, that and the Super Bowl
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Vermont
Resolved: Charged twice
My credit card was charged twice for the same agreement...you have no customer service number for anyone to call for help ...I still don't know how to cancel my subscription 
- Movies
- No customer service
Preferred solution: Full refund
User's recommendation: Canceling
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Eau Claire, Wisconsin
Charged me after I cancelled
I cancelled my subscription on March 3rd and was charged on my card on April 2nd, which resulted in a $30 N.S. charge. I want that $11 charge back on my card now.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey keep saying I have an account when I don’t so then I went to cancel it again and it says it’s not my email so somebody somebody’s using my account please cancel Peacock you keep charging my tryin
- - I canceled my subscription through Xfinity and was charged.
- - Online shows no Peacock account and it is canceled, with support hard to reach.
I have canceled my subscription through Xfinity. I'm not sure why you're trying to charge my credit card, but I went online to see my account, and it says I have no open account for Peacock, so it is canceled.
It is impossible to speak to a real person. Horrible.
- I like the shows
- Impossible to cancel
Preferred solution: quit trying to charge me for something I have canceled and don’t have anymore I blocked them from charging my card
User's recommendation: don’t get Peacock because it’s impossible to cancel. Every day they try to charge my card I don’t even have it on my TV anymore. I know I was never laid on my payments.
I was charged $109.99 for a Peacock subscription I never approved! I don't even have a Peacock account!
Trying to dispute this charge through Paypal has been useless. I have tried to find a customer service number for Peacock, but there is none to be found.
What a horrible, horrible piece of crap for a business! They're just out to get your money at the beginning and then you can never get in touch with them again!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brooklyn, New York
Subscription was cancelled in October 2025,I’m still being charged
My account was canceled in October of 2025,and my account is still been charged I need it to stop immediately
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Temecula, California
To get a full refund
- - Charge blamed on a Peacock glitch; not resolved.
- - Reimbursement needed; many steps and long wait.
- - WhatsApp messages went unanswered; no reply.
If Peacock makes an unauthorized charge to your bank account, don't expect it. They charged me $109.99 which was NIT authorized and now, over a month later, still have not reimbursed me.
FEB 27, 2026Never talked to Peacock Customer Service.. They outsource that overseas.
After 10 or so days that out-source company called and told me the refund woukdvbr in my account in a fewer hours at most. That was last Friday, Feb 20, 2026. Still no credit frim them in my bank account.
Peacock lies and hires an outsource company to make Peacock customers THINK their oroblem is being resolved. IT IS NOT!
Минулого четверга чи п'ятниці мені сказали, що вони це зробили, і що $109,99 повернення коштів буде на моєму рахунку протягом години.
Станом на десять хвилин тому, коли я зателефонував до Chase Bank, вони не змогли знайти жодних зарахувань на мій рахунок, окрім звичайних щомісячних депозитів. Дякую, {{Redacted}}
Скасувати підписку.Consumer Opinion LLC (DBA PissedConsumer.com)1930 Village Center Circle #3-6853Лас-Вегас, Невада 89134Ми на Facebook Ми на YouTube Ми на LinkedIn Ми в Instagram Ми в Twitter Ми на TiktokЯ досі не отримав відшкодування від Peacock. Мені сказали минулого четверга чи п'ятниці, що вони це зробили, і що $109,99 відшкодування буде на моєму рахунку протягом години.
Станом на десять хвилин тому, коли я телефонував до Chase Bank, вони не змогли знайти жодних зарахувань на мій рахунок, окрім звичайних щомісячних депозитів. Дякую, {{Redacted}}
Минулого четверга чи п'ятниці мені сказали, що вони це зробили, і що $109,99 повернеться на мій рахунок протягом години.
Станом на десять хвилин тому (26 лютого 2026 року), коли я зателефонував до Chase Bank, вони не змогли знайти жодних зарахувань на мій рахунок, окрім звичайних щомісячних депозитів. Дякую, {{Redacted}}
Forrest Salfen
(do not publish below line)
*****
760-501-****
FORRESTOSALFEN@***L
Preferred solution: Full refund
User's recommendation: Do not use Peacock!!!!!!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Olympic TV program dropping
Viewing keeps dropping. Annoying when trying to watch Olympics. Why did we prescribe to Peacock when we can't even watch what we signed up for!!!
Preferred solution: We would like to WATCH THE OLYMPICS!!!
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer - - Tried $2.99/mo Black Friday; it wasn't available.
- - Long chat queues; a promised code didn't work.
- - Emails offered $39.99/year or Peacock Premium.
my elderly mother had an offer for black friday price of 2.99 a month for service. when I tried helping her to get this offer I was told it was no longer available.
the rep asked for email and name first in case of getting cut off which imagine that we did get cut off. I received an email which then offered us 39.99 for a year or peacock premium. when I replied asking how to get this deal and what we needed to do I got no reply. I emailed support asking and again no reply.
so I went back to chat and after 30 minutes waiting I reached Mohammad who informed me that was a limited special and no longer valid. I said sir I was just offered this deal from ajeet an hour ago that must have been super limited. I offered to show him the email from ajeet and he disconnected me. strange I received no email after that contact.
so my 77 year old mother was very upset as she's retired and was looking forward to having it. I decided to get online last night and no exaggeration I was in queue from 730 pm until 1136 pm after getting down to 14 in line I didn't move from that position for over an hour. to my dismay I logged off and back in where I waited until 1136 pm to finally speak to or chat with sandeesh. he was polite helpful gave me the code that he promised would work and I even double checked saying all I need to do is go to site you give me enter her personal info and apply this code and it would work and all would be fine.
yes that is correct he replied. well guess what that code didn't work she's upset I wasted an entire evening trying to help her and it was all deceptive and code did not work period. they don't show a number to call it says chat or email only well that got me nowhere obviously. I screen shot every chance showing my place in queue and time involved.
in my opinion the owe me minimum wage of 15 an hour for the 5 hours total of my dealing with them.
plus her year for the original price of 2.99 a month. has anyone else had this issue?
- No dependable contact for customer service
Preferred solution: Price reduction
User's recommendation: buyer beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI do not have a review at this time as my issue has not been resolved
The movie Silent Night. I saw it last night, and now I want to watch it again, but it says upgrade to watch. I don't understand.
Preferred solution: Able to watch silent night again today
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Verified Reviewer |
Gadsden, Alabama
You took too much money out of my account. I’m waiting for a refund two months now I need to speak to someone on a phone line. No text no email. I need $117.41 back into my account like you guys said
Waiting for my refund they took 117.41 out said they will refund it. And took another 42.00 out of my account
Contact people whenever they call not just emails. I dont email and I dont text message so you need to call someone on the phone.
User's recommendation: Don’t go with Peacock can never get a hold of him once I take money out of your account
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