Peacock TV
Peacock TV Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has 1.7 star rating based on 6415 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Peacock TV to a friend or colleague.
- Rating Distribution
Pros: No pros, Good shows, Have good shows.
Cons: No customer service, Customer service, No customer support number.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has 1.7 star rating based on 6415 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Peacock TV to a friend or colleague.
- Rating Distribution
Pros: No pros, Good shows, Have good shows.
Cons: No customer service, Customer service, No customer support number.50% of users think that Peacock TV should improve its Customer Service.
39% of users say that they won't use Peacock TV in the future for similar services or products.Recent recommendations regarding this business are as follows: "Do not purchase Peacock!", "Do not purchase Peacock!", "Be careful with a small print", "Not right now", "There are times we need to talk to a LIVE PERSON WITH A REAL PHONE NUMBER.I WANT A REFFFUND!".
Most users ask Peacock TV for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Peacock TV Reviews
"Cancel service and refund"
Still unable to reach peacock. I canceled my plan but am still being charged for it. They will never get any business from me again and i will have my bank...
Knoxville, Tennessee
Need password help
I had Peacock added to my Xfinity account, but I need a password and the email associated with the account and Xfinity cant help me with that and theres no place on the Peacock website that helps me
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not getting service and bill was paid on 1 November 24’
Peacock customer service sucks as I stared before
Have 24hr. Customer service especially wghen I called during business hrs.
@ approx.10:30pm..
Peacock states the hrs. are until 1:00am.
Preferred solution: Free month of the premium service I paid for but got disconnected before due date
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No access even after payment
I subscribed to the Premium Plus plan because it allows certain movies and shows to be watched after downloading. I am about to go through a hurricane in Florida, so it's a regular occurrence for me to do this.
After I paid my $15.92, I was still told to 'Subscribe to Watch' on everything available.
It took me to the sign-in screen where it told me that 'You are not subscribed'. I want my money back because why am I playing hide and seek with customer service during a storm?
- Not able to speak to a real person in customer service
- Not having a more in depth ai program to resolve issues
- Error with payment on app
Preferred solution: Full refund
User's recommendation: DO NOT GET PEACOCK!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Pissed Customer
Peacock keeps charging my credit card and I dont have their service anymore and its been going on for several months back and its disappointing and frustrating I need my credit card removed and all the unnecessary charges refunded.So I need to speak to someone or have this issue resolved for future issues please help with this matter
Preferred solution: Refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Double charging
I am trying to contact customer services no answer!!
Charges on my citi card for $22.68 and on my chase card $22.68.
I did purchase first with the citi card and nothing happened with the peacock app and then I could log in with chase card... I been charges twice and I wanted the subscription for 1 yrs for $19.98... black Friday promotion
Preferred solution: Full refund
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Verified Reviewer |
Santa Rosa, California
U guys are charging me for a subscription and then deny access to my subscription
Fix my subscription.
I dont need to put anymore details. My money is getting taken and your apps isnt functioning right
User's recommendation: I want some one to call not this ! I want my subscription fix or I am cancelling
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Payment taken but can’t watch
I paid for my subscription and it's still saying that I need to subscribe. I don't know what's going on, but maybe I need my funds replaced.
Preferred solution: Renew subscription
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Wrong phone number
I can't speak to a live person. Please help.
Thank you. I have paid for this subscription and still can't watch Bel Air on my TV.
Preferred solution: Walking me through on to set up peacock
User's recommendation: Need to use live people
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Glennville, Georgia
They suck
They're charging me and I can't even watch it. They won't resolve this situation. I've tried and tried to talk to them, but they don't care.
User's recommendation: Never
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Verified Reviewer
I have paid but they haven’t send the code
They took the money from my account without sending me the code in my email. Can you get the customer service phone number?
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Verified Buyer |
Doylestown, Pennsylvania
Problem with account
I paid for a year of Premium. I am now being told that I need to get the premium package in order to download or watch it with no ads. My subscription does not run out until June of 2025.
User's recommendation: Don't Do It!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Y'all taking money off my card and I don't even got a subscription
I don't even know how you got my card number I do not got no account with y'all so I don't not understanding how you're taking my money
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have to have an account to send you a message?
I received an email from Peacock stating my subscription has ended, prompting me to renew it. However, when I try to send you an email, there is no option for it.
I can use Facebook, Twitter, Instagram and others, noting that Facebook owns them. Despite Facebook being full of scams, you don't have an icon for an email? It's rather ridiculous to me. It appears I must have an account or wait to call you about a potential scam and then proceed to send a screenshot.
I won't waste my time on this when I am already spending it.
Your lack of attention to such a minor yet essential detail as an email option is surprising, and it's rather ignorant for a major corporation to miss that. I must resort to using other social media platforms because of this oversight, which is absolutely substandard.
- I dont see any at this point even become a customer
- This form is limited on characters no special characters no email dont bother
Preferred solution: I I don't know why I'm bothering this form sucks. No special characters? Not enough characters to type anything. Your company is losing money
User's recommendation: Scan email. No way to email the company. But you can use Facebook Instagram which Facebook bought and if I can't contact a company without having an account then the *** with them I shouldn't even have spent this amount of time but I did it for the customers look at the email. Google allowed a fake AOL to get through to my Gmail talk about security and data privacy
Media Expert Talks
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Verified Reviewer |
Manchester, Connecticut
Subscription
I paid for a year subscription on October 31 for $19.99. Below is my credit card charge. I cancelled my other subscription and you cancelled this one,too
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Verified Reviewer |
Pittsburgh, Pennsylvania
Over charges
I want my money back from the second charges. You charged me twice for no reason I just want my money back for the one charge
User's recommendation: Pay my money back?
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unhappy about my subscription
Nothing to say, but don't waste people's time.
Not a good streaming subscription. Need to talk to someone and they can't be reached.
I want my money back. Paid for a year on 11-2024.
- Nothing good to watch
Preferred solution: Full refund
User's recommendation: Don't bother to purchase
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