Peacock TV
Peacock TV Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has 1.7 star rating based on 6628 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Peacock TV to a friend or colleague.
- Rating Distribution
Pros: No pros, Good shows, Have good shows.
Cons: No customer service, Customer service, None so far.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peacock TV has 1.7 star rating based on 6628 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Peacock TV to a friend or colleague.
- Rating Distribution
Pros: No pros, Good shows, Have good shows.
Cons: No customer service, Customer service, None so far.51% of users think that Peacock TV should improve its Customer Service.
41% of users say that they won't use Peacock TV in the future for similar services or products.Recent recommendations regarding this business are as follows: "Don’t use this company they are awful", "Don’t get this service", "Terrible customer service", "Do not be mislead by ad for " LIVE " NEWS from MSNBC", "Not at all".
Most users ask Peacock TV for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Peacock TV Reviews
"Cancel subscription"
I am straggling with my finances. I can't afford to pay that please kindly cancel my membership or subscription. Thank you User's recommendation: Good service
"Unauthorized payment"
Someone has been trying to access my bank account since February of last year. And some how got a payment to go through that I didn't authorize. User's...
Baldwin City, Kansas
Subscription update
I didn't have my updated card on file, so auto pay_missed payment. Now I can't find where my account is to update.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I can't watch Peacock
Peacock should have a 24/7 customer service line! I haven't been able to watch my Peacock Premium since I paid for it on 12-31-2024!
I'm being ripped off.
I don't know why, but I paid for it through my Apple Pay for the subscription, and I used to pay through Amazon for a long time without any problems. However, I'm unable to watch it now.
Preferred solution: A free 6 month Subscription for Peacock Premium for the inconvenience.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Peacock won’t let me sign in
I restarted my Peacock Premium on 12-31-2024 yet Im unable to watch it. Im being asked to sign up when I already have and paid $15.14 for it. Its been paid for for over two days and Im unable to watch Peacock Premium!
- No commercials
- Commercials when not premium
Preferred solution: I would love to watch Peacock Premium!
User's recommendation: Don’t subscribe through Apple!
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
I received a package for $139. I entered the wrong email and didn't receive the description that I paid for, so I would like to get my money back.
- Fine
- Bill communication
- What the market that you in
Preferred solution: Full refund
User's recommendation: Listen to the customer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My bank account being charged twice
My credit card has been charged twice a month now for a service that was paid annually and doesn't end till June 2nd but yet I'm still getting charged twice a month for the service and can't get a hold of anybody to get this canceled out. Do not sign up with peacock at all
- Can stream movies
- Will charge your account twice or more and you cannot get a hold of anybody to get a refund not worth the service
Preferred solution: Full refund
User's recommendation: Do not use the service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not getting service and bill was paid on 1 November 24’
Peacock customer service sucks as I stared before
Have 24hr. Customer service especially wghen I called during business hrs.
@ approx.10:30pm..
Peacock states the hrs. are until 1:00am.
Preferred solution: Free month of the premium service I paid for but got disconnected before due date
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Credi car
The problem is that the account is closed and I can't log in, but you have been charging me for over 18 months.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Got charged too much.
Company fixed the issue and I have been provided with apology.
I looked at my credit card bill and saw that I was charged twice. Once was for 7.99 and again for 19.99. Why was I charged 19.99?
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Phoenix, Arizona
Paid subscription and not working
Purchased a subscription until 01/29. Worked for a while and then I could not get most of the channels offered.
Contacted you and was told the account could not be found.
When I go into peacock and click into account it show name email address and payment until January 2029. Please help me straighten this out
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rio Rancho, New Mexico
Can't log on
Tells me to try again later. I have been work on this 4 hours and try over and over. How do I talk to a person in tech support
User's recommendation: Get Peacock
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
Sneaky Thieves
Called to have Peacock on my new TV. The representative ask me different questions.
( Already had account on cell phone) Said he needed to verify that it was me and updated my account. He asked for my info and the card I used to pay the bill. Then he asked if I had a backup card to add to my account. I said no.
So he said give him a few minutes to verify. Well my bank sends me notifications everytime a transaction is tried and I check the notifications and it had 1 from Peacock for a $1 and then 5 more in a row for $50 trying to be made through Target. I don't shop at target!
But according to the customer service it wasn't from the representative and there would be no further investigation. It is a very big coincidence that the bank notifications were all only a few minutes apart!
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Verified Reviewer
No connection to Peacock
I have a Peacock account; I cannot connect to it. I tried to call Customer Support and waited for it to go around two times before I finally received a code. After inputting the code, I never received a response.
- Works some time
- Only works when i mirror
Preferred solution: Compensation for days I couldn’t connected
User's recommendation: Get a different site!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No access even after payment
I subscribed to the Premium Plus plan because it allows certain movies and shows to be watched after downloading. I am about to go through a hurricane in Florida, so it's a regular occurrence for me to do this.
After I paid my $15.92, I was still told to 'Subscribe to Watch' on everything available.
It took me to the sign-in screen where it told me that 'You are not subscribed'. I want my money back because why am I playing hide and seek with customer service during a storm?
- But no problem billing cards
- Error with payment on app
- Not having a more in depth ai program to resolve issues
Preferred solution: Full refund
User's recommendation: DO NOT GET PEACOCK!!
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Verified Reviewer |
Charlotte, North Carolina
No service and I would like my money put back in my account. I submitted a screenshot of Peacock. Still asking me to pay $7.99 and you just took out the money from my account and last month no service
I have no service and you all taking money out of my an account. I have no $1.00 to pay you all . I want my money back Ruku TV
User's recommendation: My refund and you all just took money out my account and it still asking me to pick a plan and pay $7.99
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Verified Buyer |
Phoenix, Arizona
Not useR Friendly Can not get a hold of you
I have never had such a terrible time getting in touch with a company. I had requested a call and that of couse that did not happen.
No one was able to find my account.
I figured out there was one in my husbands name. Since I prepaid for five years it would be nice to get it straightened out.o keyboard to type info
User's recommendation: Don't use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I've already paid for the subscription and it keeps telling me to subscribe
I've paid for my subscription, but it keeps saying to subscribe. The money has already been taken out of my account.
Preferred solution: To watch yellowstone
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