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Peacock TV Questions and Answers

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Top Question
#147471

How can I get my refund.

I paid a discount of $1.99 for the regular 499 price I got an email saying they was offering me this promotion I still can't look at the premium channels that I'm supposed to be able to look at that if I paid the $4.99 so what do I do to get my refund

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Answer:
by #2417787

Sign into Peacock, go to your account up in the corner on the right it takes you YOUR PLAN Change Or Cancel Plan

by #2254474

The same happened to me I created account paid the 1.99 now they asking me to pay 4.99 and they already took money. And now I can’t find a way to cancel

by #2289830

Same thing happened to me. Tried to call and no answer. They shouldn't give you a deal and then disconnect you

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Question:
#169031

Want to speak to customer service over the phone not typing messages.

How can I speak to customer service by talking on the phone not threw chat? I want to speak to the person not type messages

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Answer:
by #2307180

Not a pissed customer, I just need to change my monthly payment method so I have continued service. Can't get anywhere online, and couldn't reach anyone by phone. If I can't get through to anyone, the next time you try to bill me on the old card, it won't go through. Patricia Silverthorn

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Question:
#167867

I unsubscribed my account and they still charge me 4.99 how can I canceled it and get my refund??Please I need help to refund my money and unsubscribe the account to avoid future charges !! I tried to unsubscribe it but the are still charging me

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Answer:
by #2305881

I purchased Peacock Thru my fire amazon stick I pay on Amazon, apparently I also joined accidentally Thru the app.i am booked twice. I only want to pay for the app Thru prime. Please cancel the second one I purchased Thru the app.

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Question:
#92707

Peacock keeps turning off.

I’ve done internet trouble shooting and all is good. Showtime works fine. So why is peacock cutting out on us?

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by #2236313

I am a peacock premium and I tried to watch days it won't let me play it on my Playstation 4 it keeps bumping me off halfway through the show

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Question:
by Jermone Wcp #197716

I just bought Peacock premium. I want to watch Macey's Thanksgiving Day parade, 11/28/2024. How do I access the parade?

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by Tyreke Jqx #197603

I'm supposed to get Peacock Premium at no cost through Xfinity and cannot access anything. tried to contact Peacock and got a response and asked me for a screen shot, sent that and then nothing. How can I get this resolved?

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by Athalie Rje #195812

My bll last month was 5.99. This month it is 7.99, Why? I went in t change my billing information, but it keeps asking me the same question.

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by Big G Stc #195227

I just paid for my premium package and it's saying that I cannot watch shows is stopping me can you please help me

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Question:
by Enrique Jdt #191340

Hello, how can we disable auto payment/transaction. I did not use peacock anymore. Can you please my auto payment?

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Question:
by Kelee Qln #190192

Why there no launch date in Singapore I am really tired of this of Long waiting I will not accept it!!!

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