Contact Peacock TV Customer Service
Peacock TV Phone Numbers and Emails
Customer Service Number:
-
(212) 664-7864
Legal:
-
+8 157 020 0606Privacy Inquiries
Peacock TV Emails:
How to Contact Peacock TV Customer Service?
Most Popular Number:
| Total calls: 119 852 | Issues resolved: 1 384 | Last call: Jan 14, 2025 |
Peacock TV Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Peacock TV Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Peacock TV is 2126647864. 99% of consumers used this number to address their issues and concerns. Meanwhile, 47% of users reported contacting a real person successfully by dialing the phone number 81570200606.
The average hold time is more than 30 min. The longest wait times are on Saturday, while the shortest are on Sunday.
Be prepared for the call as Peacock TV may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Peacock TV Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Peacock TV is 2126647864. 99% of consumers used this number to address their issues and concerns. Meanwhile, 47% of users reported contacting a real person successfully by dialing the phone number 81570200606.
The average hold time is more than 30 min. The longest wait times are on Saturday, while the shortest are on Sunday.
Be prepared for the call as Peacock TV may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Peacock TV mainly because of account, activation/ cancellation, payments and charges.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Peacock TV is peacock.dmca@nbcuni.com. 28% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Peacock TV Website:
Peacock TV Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
1 Central St Giles, St Giles High Street
London WC2H 8NU
United Kingdom
Moermanskkade 421
1013 BC Amsterdam
The Netherlands
Mailing Address:
USJ LLC
Privacy Issues
2-1-33 Sakurajima, Konohana-ku
Osaka 554-0031
Japan
Peacock TV Customer Service Reviews
The service wasn't what I expected. So when I tried to unsubcribe, peacock made it beyond impossible.i am still trying to get rid of it!!! Overall, in my opinion, it is not worth the 7 99 per month price.
Honest answer they sucked I didnt get the help I need to sign into my account. I had to keep repeating myself.
They had no answers on how my issue could be fixed so I have now had to cancel my subscription.
I use to watch all my shows on the following day after the were shown on the day before. Just very disappointed
Peacock should respond to their subscribers, but never do. It's the same on social media. You are guaranteed to be ghosted.
Poor customer service after several attempts to log in even after their chat sessions still no service and Im being charged
How Good is Peacock TV's Customer Service?
Summary of Peacock TV Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Peacock TV?
Payments and Charges Question:
- “Annual charge made to credit card that we did not make. Want to cancel”
- “Billing”
- “Messed up billing”
Account Question:
- “Had my peacock account set up on my girlfriend's TV they said I need to update my account for payment I did that but then I had to update it through Roku and she doesn't remember her passcode for Roku so we clicked on forgot password answer send it t”
- “I can't get my free subscription”
- “My account is already set up with Xfinity”
Activation/ Cancellation Question:
- “Canceled subscription”
- “Cancel free trial subscription”
- “Cancel plan”
Product/ Service Question:
- “Accessible issues for movies and series”
- “Can’t connect”
- “I thought I’ve took all the steps to start using Peacock, but I can’t get it to work”
Request for Information Question:
- “I would like to know what's going on with my account can someone give me a call”
- “I need to speak with someone”
- “Ask about account”
Staff Question:
- “About service”
- “I never ordered your service. I tried canceling it about seven months ago, even though I never signed up for it and I’m still getting charged.”
- “No service”
Cards Question:
- “I need to get money put back on my card”
- “New bank card number”
- “Issues with gift card”
Refund Question:
- “Refund”
- “Refund charge”
- “Refund payment”
Return/ Replace Question:
- “Change plan”
- “I cannot watch Peacock in my bedroom. I already changed the password.”
- “Cant change from deceased husbandss account to me”
Website/ Application Question:
- “I had to reinstall my Peacock, but now I can’t sign in because I no longer have the rainbow2469.com account so any email they sent me to that account doesn’t work. I’m trying to get in so I could be reinstall the proper way I tried the live cha”
- “My phone app will not work”
- “I did not preventive to this app and will like it to stop and stop billing me”
Shipping and Delivery Question:
- “I can't get the wild card football game”
- “I didn't get new episodes of on patrol live”
- “I signed up for Xfinity and it's got Apple TV peacock. I got a package deal and for some reason peacock is not going through. What is the problem? I need to talk to somebody about it”
Employment Question:
- “To find a job”
- “I would like to get paid by peacock not Apple billing”
- “I'm waiting to get paid so I can pay my bills.”
Other Question:
- “I'm trying to watch Peacock in my bedroom”
- “Signup for peacock”
- “I just signed up wanted to know when does the documentary comes in about Sean combs”
Compare Peacock TV Customer Service To
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