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Contact Peacock TV Customer Service

How to Reach a Person at Peacock TV

Verified Contact Information

Toll-Free Number:

  • 1-833-580-0577
    NBCU Checkout Customer Support
Call customer service
Send Message

Customer Service:

  • 1-212-664-0138
    App Support

Legal:

  • 1-818-777-1000
    Privacy Inquiries
  • +8 157 020 0606
    Privacy Inquiries

Peacock TV Emails:

Customer Service
App Support, App Support, NBCU Checkout Customer Support
Legal
DMCA Inquiries, Privacy Inquiries, Privacy Inquiries
Media
Advertising Inquiries
peacock.dmca@nbcuni.com
DMCA Inquiries
privacy@usj.co.jp
Privacy Inquiries
peacock.legal@nbcuni.com

Peacock TV Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Peacock TV Phone Number
1 (833) 580-0577
Average Hold Time
00:01:03
Average Calls duration
1 minute
Most Popular Peacock TV Email Address
peacock.dmca@nbcuni.com
Peacock TV Live Agent Availability
47% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Peacock TV Customer Service?

Most Popular Number:

(833) 580-0577
NBCU Checkout Customer Support
Total calls: 16 215 Issues resolved: 327 Last call: Apr 15, 2026

If you need to contact Peacock TV customer service you will have to visit Peacock TV website and click on ‘Get In Touch’ page where you may read FAQs about an issue that concerns you (you will be asked to choose a category that fits your request, for example ‘Device Set Up and Login’ or ‘Plans and Payment’, ‘Technical Assistance’ and so on) or get help from Peacock TV live agent from 9:00AM to 1:00AM ET.
Another way to contact Peacock TV customer service is a live chat . At the right bottom corner of the Help Center page you will see the Chatbot icon, all you have to do is just click on it and choose the online chat option to describe the issue and launch the issue settlement process.

If you want to get assistance from Peacock TV customer service by email, you should find the required address. On the ‘Get In Touch’ page on Peacock TV website you will be able to send an email but keep in mind that for personalized help you will have to sign in.
For legal inquiries concerning copyright infringements feel free to contact Peacock TV by this email: Peacock.DMCA@nbcuni.com.
If there are any other legal questions or issues contact customer service by Peacock.Legal@nbcuni.com.

In addition to a Peacock TV email and customer service chat, the company provides other ways to interact with its customer support representatives. You have the opportunity to reach the Peacock TV social media team on their official social media pages. Search for Peacock TV accounts on social media including Facebook @PeacockTV, Twitter (On Twitter you can tag or DM @PeacockTVCare or @peacock, team is available 9AM-1AM ET every day), Instagram @peacocktv and YouTube @peacocktv. You can access them from the Peacock TV contacts page.

click on the profile at the top right corner and choose Account. After this, click on Cancel plan. You will be asked to fill out the questionnaire. Once you click Cancel Plan again, your Peacock TV account is unsubscribed.

You can use the Peacock TV customer service live chat feature by clicking Get in Touch on the official website. You can also chat with the company’s representatives on the social media platform. The company’s customer service live chat feature is available between 9 AM and 1 AM ET.

To start the Peacock customer service live chat feature, sign in to your account and head to the Get in Touch page. Here, you will have the option to chat with the company’s representative from 9:00 AM to 1:00 AM ET.

If you have the Peacock TV app, click on Sign In. You will then have to enter the registered email address, phone number, set password, and click Sign In.

You cannot get a refund via a Peacock TV account. If you want to stop using the platform, you will have to cancel your subscription. However, you will have access to the period for which you subscribed.

NBC and Comcast own peacock TV.

PissedConsumer Club

Contact Information

Peacock TV Website:

Peacock TV Help Center:

Corporate Office Address:

Peacock TV LLC
30 Rockefeller Plaza
New York, New York 10112
United States

Other Info (opening hours):

Other Locations:

1 Central St Giles, St Giles High Street

London WC2H 8NU

United Kingdom


Moermanskkade 421

1013 BC Amsterdam

The Netherlands


Mailing Address:

NBCUniversal

Attn: DMCA Agent

100 Universal City Plaza, LRW 6

Universal City, CA 91608

United States

More contact details

Summary of Peacock TV Customer Service Calls

160K TOTAL
CALLS
00:49 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Peacock TV?

Payments and Charges Question:

  • “Charge”
  • “Billing issues”
  • “Yal took my money from my account and I don’t have account with yal”

Account Question:

  • “Got 2 accounts”
  • “Didn't sign up and was charged”
  • “Account”

Activation/ Cancellation Question:

  • “Can't renew my account.”
  • “Can’t renew subscription”
  • “Canceling account”

Product/ Service Question:

  • “Can't see game”
  • “Cannot connect, says no account”
  • “It's not working not working”

Request for Information Question:

  • “I need help resetting my pin”
  • “Help to reset my password”
  • “Need to talk about payment”

Staff Question:

  • “Talk about service”
  • “No service”
  • “Issues with my steaming service”

Refund Question:

  • “Refund”
  • “Refunds”
  • “Refund and close acct”

Return/ Replace Question:

  • “Incorrect bill”
  • “Change of payment method”
  • “Need to change email & password but can't because the email is no longer working.”

Cards Question:

  • “Chages on my card”
  • “To give my new card I lost my other card had to stop that card”
  • “Someone is using my debt card and it's not me”

Website/ Application Question:

  • “Can't get peacock app to work even after updating the payment method”
  • “My local channel on my Peacock app is in Bryan College Station, Texas however, I live in Houston Texas and would like to have the Houston news channels”
  • “App never worked through my Walmart membership”

Shipping and Delivery Question:

  • “Where is episode 8 of the voice, 4/13/26”
  • “Can’t get the channel but paid the bill”
  • “Where is the Good Morning show?”

Employment Question:

  • “Orientation”
  • “To find a job”
  • “I would like to get paid by peacock not Apple billing”

Other Question:

  • “Movies are cut off before they end”
  • “Cant look at tv”
  • “States that I NEED to UPGRADE to watch... ALREADY did that... WONT LOG ME IN”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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