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Contact Peacock TV Customer Service

How to Reach a Person at Peacock TV

Verified Contact Information

Toll-Free Number:

  • 1-833-580-0577
    NBCU Checkout Customer Support
Call Now
Send Message

Customer Service:

  • 1-212-664-0138
    App Support

Legal:

  • 1-818-777-1000
    Privacy Inquiries
  • +8 157 020 0606
    Privacy Inquiries

Customer Service:

info@help.peacocktv.com
App Support
support@help.peacocktv.com
App Support
customerservicenbcshops@peacocktv.com
NBCU Checkout Customer Support

Legal:

dmca.agent@nbcuni.com
DMCA Inquiries
datenschutz@sky.de
Privacy Inquiries
privacy@nbcuni.com
Privacy Inquiries

Media:

together@nbcuni.com
Advertising Inquiries
peacock.dmca@nbcuni.com
DMCA Inquiries
privacy@usj.co.jp
Privacy Inquiries
peacock.legal@nbcuni.com

Peacock TV Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Peacock TV Phone Number
1 (833) 580-0577
Average Hold Time
00:01:47
Average Calls duration
1 minute
Most Popular Peacock TV Email Address
support@help.peacocktv.com
Peacock TV Live Agent Availability
47% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
View full overview

How to Contact Peacock TV Customer Service?

Most Popular Number:

(833) 580-0577
NBCU Checkout Customer Support
Total calls: 26 775 Issues resolved: 654 Last call: Jul 22, 2026

If you need to contact Peacock TV customer service you will have to visit Peacock TV website and click on ‘Get In Touch’ page where you may read FAQs about an issue that concerns you (you will be asked to choose a category that fits your request, for example ‘Device Set Up and Login’ or ‘Plans and Payment’, ‘Technical Assistance’ and so on) or get help from Peacock TV live agent from 9:00AM to 1:00AM ET.
Another way to contact Peacock TV customer service is a live chat . At the right bottom corner of the Help Center page you will see the Chatbot icon, all you have to do is just click on it and choose the online chat option to describe the issue and launch the issue settlement process.

If you want to get assistance from Peacock TV customer service by email, you should find the required address. On the ‘Get In Touch’ page on Peacock TV website you will be able to send an email but keep in mind that for personalized help you will have to sign in.
For legal inquiries concerning copyright infringements feel free to contact Peacock TV by this email: Peacock.DMCA@nbcuni.com.
If there are any other legal questions or issues contact customer service by Peacock.Legal@nbcuni.com.

In addition to a Peacock TV email and customer service chat, the company provides other ways to interact with its customer support representatives. You have the opportunity to reach the Peacock TV social media team on their official social media pages. Search for Peacock TV accounts on social media including Facebook @PeacockTV, Twitter (On Twitter you can tag or DM @PeacockTVCare or @peacock, team is available 9AM-1AM ET every day), Instagram @peacocktv and YouTube @peacocktv. You can access them from the Peacock TV contacts page.

click on the profile at the top right corner and choose Account. After this, click on Cancel plan. You will be asked to fill out the questionnaire. Once you click Cancel Plan again, your Peacock TV account is unsubscribed.

You can use the Peacock TV customer service live chat feature by clicking Get in Touch on the official website. You can also chat with the company’s representatives on the social media platform. The company’s customer service live chat feature is available between 9 AM and 1 AM ET.

To start the Peacock customer service live chat feature, sign in to your account and head to the Get in Touch page. Here, you will have the option to chat with the company’s representative from 9:00 AM to 1:00 AM ET.

If you have the Peacock TV app, click on Sign In. You will then have to enter the registered email address, phone number, set password, and click Sign In.

You cannot get a refund via a Peacock TV account. If you want to stop using the platform, you will have to cancel your subscription. However, you will have access to the period for which you subscribed.

NBC and Comcast own peacock TV.

PissedConsumer Club

Contact Information

Peacock TV Website:

Peacock TV Help Center:

Corporate Office Address:

Peacock TV LLC
30 Rockefeller Plaza
New York, New York 10112
United States

Other Info (opening hours):

Other Locations:

1 Central St Giles, St Giles High Street

London WC2H 8NU

United Kingdom


Moermanskkade 421

1013 BC Amsterdam

The Netherlands


Mailing Address:

NBCUniversal

Attn: DMCA Agent

100 Universal City Plaza, LRW 6

Universal City, CA 91608

United States

More contact details

Summary of Peacock TV Customer Service Calls

170K TOTAL
CALLS
00:46 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Peacock TV?

Payments and Charges Question:

  • “Double billing for one account”
  • “Fraude”
  • “Fraud”

Account Question:

  • “A little while ago, I went on the web and upgraded to the top subscription level 1699 a month and now I’m trying to watch five star weekend and it tells me I don’t have the right plan. How can I move to the Wright plan without paying annually.”
  • “Tv locked”
  • “Subscription”

Activation/ Cancellation Question:

  • “I recently subscribed to peacock and Apple TV wit a bundle for 19.99$ which is premium plus but on peacock it's still not letting me watch movies because it says g I need to premium plus. But I have it”
  • “Cancell”
  • “Cancelar el plan que llo no instale”

Product/ Service Question:

  • “I now have Infinity WiFi with 2 years of free Peacock. I need to cancel my current subscription and upgrade the new one to get Apple and to be able to stream shows like Dsys”
  • “Unable to access premium channels”
  • “I cannot access certain channels on all of my televisions”

Request for Information Question:

  • “Questions & help”
  • “Question about my account”
  • “May help activate in my free walmart deal for peacock and paramount.Someone call me”

Staff Question:

  • “To remove commercial on my service”
  • “Service cancelled”
  • “No service”

Refund Question:

  • “Refund over took money out off my account”
  • “Refund”
  • “Refund not working”

Return/ Replace Question:

  • “Can't change password”
  • “Change of email”
  • “Change email”

Cards Question:

  • “To try to get my card to go through. But it's *** that I can't talk to a live person”
  • “To give new card payment”
  • “Bought an Apple gift card and it shows on my Apple ID that the subscription has been paid, but can not watch the shows and it says that I do not have a subscription on my account”

Website/ Application Question:

  • “Cannot open peacock app on tv”
  • “Peacock app won't work”
  • “Problem downloading the app on a new tv”

Shipping and Delivery Question:

  • “Can't get the NY Yankees gane”
  • “Peacock not coming on”
  • “I bought the bundle package of Apple TV and Peacock, but cannot get my Peacock app to reflect it”

Employment Question:

  • “Orientation”
  • “To find a job”
  • “I would like to get paid by peacock not Apple billing”

Other Question:

  • “Desactivado”
  • “Can’t watch what I select”
  • “Answer the *** phone”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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