Contact Peacock TV Customer Service
Peacock TV Phone Numbers and Emails
Customer Service Number:
-
(212) 664-7864
Legal:
-
+8 157 020 0606Privacy Inquiries
Peacock TV Emails:
Peacock TV Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Peacock TV Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Peacock TV is 2126647864. 99% of consumers used this number to address their issues and concerns. Meanwhile, 47% of users reported contacting a real person successfully by dialing the phone number 81570200606.
The average hold time is more than 30 min. The longest wait times are on Saturday, while the shortest are on Sunday.
Be prepared for the call as Peacock TV may ask you for the following information to identify you as a customer: first and last name, email or address.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Peacock TV Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Peacock TV is 2126647864. 99% of consumers used this number to address their issues and concerns. Meanwhile, 47% of users reported contacting a real person successfully by dialing the phone number 81570200606.
The average hold time is more than 30 min. The longest wait times are on Saturday, while the shortest are on Sunday.
Be prepared for the call as Peacock TV may ask you for the following information to identify you as a customer: first and last name, email or address.
People call Peacock TV mainly because of account, activation/ cancellation, payments and charges.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Peacock TV is peacock.dmca@nbcuni.com. 30% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Peacock TV Website:
Peacock TV Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
1 Central St Giles, St Giles High Street
London WC2H 8NU
United Kingdom
Moermanskkade 421
1013 BC Amsterdam
The Netherlands
Mailing Address:
USJ LLC
Privacy Issues
2-1-33 Sakurajima, Konohana-ku
Osaka 554-0031
Japan
How Good is Peacock TV's Customer Service?
Summary of Peacock TV Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Peacock TV?
Payments and Charges Question:
- “My debit card account was turned off in July. I want to set up anew account with Peacock plus. I was waiting for my new card. I would like to”
- “Universal studios Promo code help”
- “Bill Twice”
Account Question:
- “Won't let me reset password and already called once w email sent”
- “Someone else sign in my account”
- “Subscription”
Activation/ Cancellation Question:
- “Cancel”
- Cancel my subscription
- “Cancel plan with live person !”
Product/ Service Question:
- “Cannot get Peacock TV to work”
- “My tv is connected but my phone goes to a payment screen”
- “Peacock not working and is paid”
Request for Information Question:
- “Looking for a credit.”
- “Need to talk to someone”
- “Representative”
Staff Question:
- “No service”
- “Customer service”
- “Services interrupted and charged incorrect”
Cards Question:
- “Change credit card”
- “Can not get peacock. Have a new card number. Please help.”
- “Update my card number so I can watch my subscriptions”
Refund Question:
- “Get a refund”
- “Refund cancel service”
- “Refund payment”
Shipping and Delivery Question:
- “I can't get the station on both channels???”
- “Can't get the wrestling match for Monday night Tuesday night and Friday night wrestling”
- “I missed wwe bad blood wrestling I and the other thing is that it's not coming on. And it's not my Internet either.”
Return/ Replace Question:
- “It will not let me change my payment, Messick, or any information I should have. I believe I have two expired accounts. Thank you.”
- “Money returned”
- “Trying to change my payment method”
Website/ Application Question:
- “Trouble with application”
- “I have not been able to open up the application. It keep saying wrong”
- “App not working”
Employment Question:
- “To find a job”
- “I would like to get paid by peacock not Apple billing”
- “I'm waiting to get paid so I can pay my bills.”
Other Question:
- “Fast-forward commercials”
- “Unable to view certain shows”
- “I am getting paid twice on peacock”
Compare Peacock TV To
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