Contact Peacock TV Customer Service
Peacock TV Phone Numbers and Emails
Toll-Free Number:
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(833) 580-0577NBCU Checkout Customer Support
Customer Service:
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(212) 664-0138App Support
Legal:
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(818) 777-1000Privacy Inquiries
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+8 157 020 0606Privacy Inquiries
Peacock TV Emails:
Peacock TV Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Peacock TV Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Peacock TV is 8335800577. 81% of consumers used this number to address their issues and concerns. Meanwhile, 47% of users reported contacting a real person successfully by dialing the phone number 81570200606.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Peacock TV may ask you for the following information to identify you as a customer: email, first and last name or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Peacock TV Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Peacock TV is 8335800577. 81% of consumers used this number to address their issues and concerns. Meanwhile, 47% of users reported contacting a real person successfully by dialing the phone number 81570200606.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Peacock TV may ask you for the following information to identify you as a customer: email, first and last name or address or zip code.
People call Peacock TV mainly because of activation/ cancellation, account, payments and charges.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Peacock TV is peacock.dmca@nbcuni.com. 21% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Peacock TV Customer Service?
Most Popular Number:
| Total calls: 8 469 | Issues resolved: 170 | Last call: Jan 22, 2026 |
Contact Information
Peacock TV Website:
Peacock TV Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
1 Central St Giles, St Giles High Street
London WC2H 8NU
United Kingdom
Moermanskkade 421
1013 BC Amsterdam
The Netherlands
Mailing Address:
NBCUniversal
Attn: DMCA Agent
100 Universal City Plaza, LRW 6
Universal City, CA 91608
United States
Peacock TV Customer Service Reviews
Tried several times contacting Peacock TV and the virtual assistant kept asking the same question over and over and didn't answer the question I needed
All of them r better than Peacock *** never go in contact with no tried to take money out my account 4 times and I didn't owe them worst company I ever had to deal with lllll0pppppllllldddddfsmmmmm aàà00000pppppsssßsßsssssmmmmmaaaaappplllllwwwww111111¹qq1qqw2eeeedffccvuuuujhhjjujjjjjnnbftty789oi99jbvvssßdddfffffghhhhjjj
I wouldn't tell anyone to get peacock i have no desire to watch because .chat with the bot keep repeating same thing over and over .Im going to small claims court.
How Good is Peacock TV's Customer Service?
Summary of Peacock TV Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Peacock TV?
Payments and Charges Question:
- “Double charged”
- “Charged for premium, but I already have regular on on my TV”
- “Charge for premium and I already have it on my TV”
Account Question:
- “Walmart + membership + peacock activation”
- “7 day free trial”
- “Change phone number and the app is saying not matching”
Activation/ Cancellation Question:
- “Cancel subscription”
- “Cancel my prescription”
- “Cancel”
Product/ Service Question:
- “Subtitles are not synched with shows”
- “My peacock tv is not working. It say error try again”
- “Can get it to connect to my tv even though I have suscribed”
Request for Information Question:
- “Need help”
- “Need to talk”
- “Update payment method”
Staff Question:
- “Your service sucks”
- “Can't get service to work”
- “Can’t get service”
Refund Question:
- “For a refund”
- “Refund”
- “Refund Subscription”
Cards Question:
- “Someone is using my card for peacock”
- “I am not able to pay with card ending in 7026 you keep telling me it was declined it is impossible”
- “Can’t use card”
Return/ Replace Question:
- “Change of plans”
- “Change service”
- “Change my payment info.”
Website/ Application Question:
- “App froze”
- “I'm not able to get on the app and I'm subscribed for $16.99 monthly”
- “I did not order Peacock . But today I wanted to download and it says I have an account.”
Shipping and Delivery Question:
- “Did not receive peacock”
- “Not coming on my tv”
- “I have premium package but I am not able to see the Ravens Packers game.l”
Employment Question:
- “Orientation”
- “To find a job”
- “I would like to get paid by peacock not Apple billing”
Other Question:
- “Can’t get local channel”
- “Troubleshooting”
- “Can’t watch Days of our Lives”
Compare Peacock TV Customer Service To
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